I need help with persona 5 royal on pc. (xbox app)

Hello Maxim Dimitrov,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to launch Persona 5 Royal game and is unable to because you are getting an error code. Let us check on this together and sort this out. Rest assured, we will do anything in our capability to assist you with your concern.

As per your description, aside from Persona 5 Royal game, you can't launch other games also, is this correct? And can you provide us details for your subscription if you are having Xbox Games subscription, Xbox Game Pass PC or Xbox Game Pass Ultimate subscription so we can further check?

Getting an error code 0X803F8001 may mean that we're having trouble checking usage rights. Please refer to this link for the troubleshooting steps: Error 0x803F8001 occurs when you launch an Xbox game or app | Xbox Support. You can download the game app from Microsoft Store. Make sure the account signed into Microsoft Store is same with your account signed into Xbox app.

You may also try the steps here: Troubleshoot issues with the Xbox app for Windows | Xbox Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).







Thank you for your understanding.



Respectfully



Xbox Forum Moderator

Microsoft Community

For me, the PC version of Persona 5 Royal is not syncing with my Xbox Cloud save. Would love to know if tyhere is a way to fix this.

P.S. I don't use a phone, so I only have the PC and my Xbox Series S.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Diego, save is accessed through the app with your account logged into the PC, this may be some xbox app bug, try to check if you have the latest version of Windows installed, at 22H2.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Updates are often seen as optional.

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

After this, try the procedures below.

Using System File Checker in Windows

https://support.microsoft.com/en-us/windows/usi...

chkdsk

https://docs.microsoft.com/en-us/windows-server...

1 - Type cmd (Command Prompt) in the search bar of the Start menu and then click Run as administrator.

2 - Enter chkdsk /f/x/r/v

Being in use the system will ask if the user wants to check the chosen drive after reboot. Just type S and restart the computer.

Hello soldhissole,

We understand that you are having issues with Persona 5 Royal and is unable to play the game because of the crashes. We would like to let you know that there is a known issue about this game, and you might want to be updated by checking this link and look for Persona 5 Royal.

Link: Game Release Known Issues for October 2022 - Microsoft Community



For general SEGA support, please go here: https://support.sega.com/

If you are needing assistance with something else, please visit the official support page for Persona 5 here: https://support.sega.com/hc/en-us/sections/360002114338-Persona-5-Royal

Sincerely,



Xbox Forum Moderator

Microsoft Community