I Need help with my xbox.

angel1174452 · Jul 26, 2018

Does anyone know what is happening to my xbox because everytime I turn it on it shows this and stops at 50%.

:)

JP Black Fenix · Jul 26, 2018

I need help with my xbox

My main menu has a weird problem. it almost never changes the ads or the advertisements. my internet conectino is fine, because when I live my accounT , the ads change! There is no parents control enable.

i can not download the games with gold, because this does not appear at my xbox for example

what can I do? It s funny because once in a while my xbox come back to normal...

i am sorry about the bad english, i am brazilian.

thank you

Smwutches · Jul 26, 2018

I need help with my xbox

If you've already reached your limit, you will have to wait a year before you can change your Home again.

{Parity} · Jul 26, 2018

Perform a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

Hope this helps. Good Luck.

Smwutches

If you've already reached your limit, you will have to wait a year before you can change your Home again.

JP Black Fenix

That is the peoblem... When i search for The GWG on marketplace, it doesn t appear

The ads are the the same...

Miss Ghidorah

Hey RiZe Bas -

Sorry to hear about any frustrations this may have caused. Unfortunately, we're unable to assist with billing / repair issues here on the public facing forums. You will need to continue speaking directly with phone
or chat support for further assistance regarding any repairs.

Please let us know if you have any additional Xbox support questions! We're here to help.

tolerance420

go to the games section and under the featured section u will see the game for gold in that section...

Smwutches

I don't have a solution to the dashboard, but just to let you know, for Games with Gold you don't have to use the ad to download the games. You can just search the games in the marketplace and download them.

I Need help with my xbox.