I need help with my xbox problem

Discus and support I need help with my xbox problem in XBoX Games and Apps to solve the problem; I can't download anything, literally anything-.. I've research a lot for the fix but unfortunately nothing worked. I have a theory that It might be my... Discussion in 'XBoX Games and Apps' started by Ralsei MJ, Aug 7, 2022.

  1. Ralsei MJ
    Ralsei MJ Guest

    I need help with my xbox problem


    I can't download anything, literally anything-.. I've research a lot for the fix but unfortunately nothing worked. I have a theory that It might be my Window's problem because whenever I download something from Microsoft Store, the download speed is as slow as snail- . I would really appreciate If anyone who had experience this problem and fixed it somehow.
    I'll show ya'all my screenshot-

    I need help with my xbox problem [​IMG]
    For this screenshot, It took an absolute long time to prepare-, and then straight away got error code-.. And it's delayed whenever I clicked pause installation or prioritise installation-

    I need help with my xbox problem [​IMG]


    :)
     
    Ralsei MJ, Aug 7, 2022
    #1
  2. Ralsei MJ Win User

    I need help with my xbox problem

    It's sad to hear that you still have this issue

    I can advise you another two things to try:

    1. Try creating a new local administrator user in your PC and try from there:
    https://support.microsoft.com/en-us/windows/cre...

    2. If the issue persists and as you tried almost everything.
    In this case the step would be perform a custom installation for your windows system
    https://answers.microsoft.com/en-us/windows/for...
    I've done the first method, turns out that didn't work-
    But when I open my xbox in my main window user
    It stuck on the loading screen like this : -

    [​IMG]
  3. Ralsei MJ Win User

    I need help with my xbox problem

    I'm great! Thanks for asking.
    Don't worry about the language, I understood perfectly

    Thanks for sharing the troubleshooting steps from your side

    Please try this (if one doesn't work go to the next)

    1. Reinstall Microsoft store and all its components:

    Use directly the method 2

    Lester response:
    "Open Powershell with Admin or CMD with Admin (Press Windows key + X then click Windows Powershell(Admin))
    Copy each line of command to Powershell then press enter (one line at a time)
    net stop bits
    net stop wuauserv
    net stop appidsvc
    net stop cryptsvc
    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
    rmdir %systemroot%\SoftwareDistribution /S /Q
    rmdir %systemroot%\system32\catroot2 /S /Q
    regsvr32.exe /s atl.dll
    regsvr32.exe /s urlmon.dll
    regsvr32.exe /s mshtml.dll
    netsh winsock reset
    netsh winsock reset proxy
    net start bits
    net start wuauserv
    net start appidsvc
    net start cryptsvc

    -Once done restart the device and check"

    Source: https://answers.microsoft.com/en-us/windows/for...

    If maybe that doesn't work, please reinstall Gaming Services via powershell command: (don't forget to run it as administrator)

    Right-click the Windows Start button in the lower-left corner of the main screen, and then select Windows PowerShell (Admin).

    Type or paste the following command and press Enter:
    Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

    Restart your PC, then start the Xbox application.

    You should see a blue banner with the following message: "This app needs an extra component. Gaming Services is needed for playing some games. Administrator approval required. Install"

    Select Install to reinstall Gaming Services and finally give it a new try.

    Let me know how it goes!
    Hey, Nice to meet you again! Glad that you understand my language perfectly.
    Sad to say that- Nothing worked -

    But, I believe that I mistakenly did something occurring some error inside Windows Powershell. Such as : -

    [​IMG]

    And this : -

    [​IMG]

    I don't know if this's normal or I'm doing it wrongly-

    Also My system's sound mixer is kind of messing up-

    [​IMG]

    I didn't even set this- Might be an evidence that something's wrong with my pc?
    Lemme know soon!

    Oh by the way, method 2 completely doesn't work for me but thanks for the help from you! >-^
  4. JosefLBohorquez Win User

    I need help with my xbox problem

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Ralsei

    Is your windows 10 system up to date?
    And please tell me which troubleshooting steps you have done so far, in that way I can advise you different things or how to proceed

    I'll be waiting for your reply, greetings
  5. JosefLBohorquez Win User

    I need help with my xbox problem

    Please uninstall the Xbox app, then verify this:

    Press Windows button and type Services

    On Services App from the list of results, press right-click and run it as administrator

    Scroll to the bottom and find the following services:

    IP Helper
    Xbox Live Auth Manager
    Xbox Live Game Save
    Xbox Live Networking Service
    Gaming Services

    And do this with each of the services listed above:

    Right-click over the service and select Properties.
    Find the Startup type section and make sure it’s set to Automatic (if not, change it to automatic)
    If the service isn’t started, click Start to start the services

    Restart your PC, install the Xbox app and check
  6. JosefLBohorquez Win User

    I need help with my xbox problem

    If you insert this command directly: net start bits

    (Is the opposite from the one in the picture), an error appears?

    Do you have any third party antivirus or system/apps optimizer cleaner?

    Sometimes those programs interfere with the regular Windows functionality

    If that's not the case, please try this:

    1. Run the SFC tool to find and repair possible system corruptions:

    https://answers.microsoft.com/en-us/windows/for...

    2. If the above tool doesn't work or didn't find any corruptions, you can try performing an in-place upgrade for your system. That helps us to restore possible deleted services (Don't worry, your content will remain)

    https://answers.microsoft.com/en-us/windows/for...
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I need help with my xbox problem

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