I need help with my password

Jake Caley · Jul 18, 2023

Hello I have Been recently trying to access my account I have my account on my Xbox but I’m thinking about getting an Xbox series s soon but I don’t know my password to my account and when I try to log in it says sign in locked and if I try to reset it it send a verification code to a phone number I no longer have. Also when I try to log onto my account on my Xbox it recognizes that I am on that account but it wants me too type in my password and when I try to type in a password it says sign in locked what can I do to fix it

:)

DeniqL

Ok Jake, If you don't see the Next option when you sign in, your account has been locked due to suspicious activity or for violating of Microsoft’s Terms of Use agreement.

For help reinstating your account, select the link in the window that begins with aka.ms/. Follow the instructions provided. Once Microsoft receive your information, they will review the request to unlock your account.

Jake Caley

Also my sign in is blocked

Jake Caley

No I don’t know my password

Jake Caley

How do you use a different phone number it doesn’t let me

DeniqL

Hi,Jake! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Can you try unlocking it through this link?

You can use any phone number to request the security code.

https://support.microsoft.com/en-us/account-bil....

I need help with my password