I need help with my microsoft points

Hello There,

officialjeremy3 You're either on the Xbox Beta Dashboard, or you've
downloaded your profile onto a console that has the beta update and it's converted your points to currency. You will only be able to purchase content from that console that you downloaded to that has the beta for the time being. To
Access The Xbox LIVE Beta Program private forum Click Here
Your friend should have informed you before you downloaded onto their console. Sorry to say but you'll be able to buy things on your profile on their console but
you will need to wait for the wide release of the new dashboard to be able to access it on your console.
Applications for the beta are closed at this time, so there is no way to apply for the beta now.

Hello,

Please visit this page here and take a look at your account balance, does it show up in points or currency (this cannot be undone)?

If the balance is showing as currency then it means the following:

You're either on the Xbox Beta Dashboard (you have the "Beta" channel bar on your dashboard), OR you've downloaded your profile onto a console that has the beta update and it's converted
your points to currency. You will only be able to purchase content from that console that you downloaded to that has the beta for the time being.

Microsoft Points retiring FAQ located here. If you have the Xbox Beta Dashboard then you should be able to
access the beta forums here.

Hello,

This is because you've downloaded your profile to your friends console who has the beta dashboard update. This is only for the console that registered for the beta dashboard update. Since the beta signups are closed, there's no way to get your console into
that beta now. The only way you'd be able to use the currency that's now on your account is by using a console that has the beta update (your friends).

This is how it will be until this update is released to everyone later this year (Fall 2013 - no specific date other than that). You can check your Microsoft Account balance by visiting
this page here. Any sort of purchases you make on your friends console you can then go on your own console and download the content using your download
history (Dashboard > Settings > Account > Download History).

Hello Kennison123,

There are currently no offers for a purchase of hardware like a Xbox One X console.

There are currently no offers to receive credits for purchasing hardware.