I need help with my gift card code

I brought a gift a gift card in family dollar and there's was no sign of the code I went back to the store to talk to them they told me they can't help I need my money help me pls

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community and Merry Christmas.

Hello Luminexhd, unfortunately Microsoft has changed the system for redeeming subscription cards, and you will need a credit card, debit card or Paypal account.

More information on how to redeem a code at the link below.

How to redeem gift cards and codes

https://support.xbox.com/en-us/help/subscriptio...

Get help with a digital code or gift card

https://support.xbox.com/en-us/help/subscriptio...

I need help I bought a gift card for my Xbox and I scratched it too hard and the code can off can u help me

Hi there Justin J.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues with your gift cards.

What seems to be your issue? Are you able to provide any further information or error messages?

I shall be here for your response. -Lumie

Hello jon-joyce,

Thank you for posting on the Xbox forums. We understand that you are interested in learning how to utilize the currency on an Xbox gift card. You do need to

redeem the prepaid code to a Microsoft account in order to use the currency on

the gift card. The article we provided explains more about gift cards and codes. This includes what you can purchase with the currency on the gift card. We hope this information helps!