I need help With a hard drive

For some reason a lot of people seem to be encountering this problem when trying to transfer from a 20GB hard drive.

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My advice would be to grab a compatible USB stick and use that to transfer over your profile and saves, any DLC can be downloaded again from your purchase history.

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As ngocphi says, third party methods involving the PC aren't allowed and can even increase the chances of you losing your data.

no

you must follow the instructions that is included with the kit

3rd party methods are not allowed

If the internal hard drive has stopped working, you will need to send it in to Microsoft for repair. The internal hard drive is not designed to be replaced by the end-user.

Schedule a repair (with your console’s serial):
https://devicesupport.microsoft.com

More assistance, contact Xbox Support (choose phone or chat):
https://support.xbox.com/contact-us

the transfer cables are not ment to plug into your pc they are ment for you to plug in your old hdd while your new hdd is in your xbox and transfer it from old to new while on the xbox normally there is a prompt service that help initiate the service
via disc or console

Hi,

The drive you've bought is not an expansion card, it's an external hard drive. Hard discs are slow mechanical drives and are not supported to run Series X games. You can only achive your Series X|S games to these.

You need either one these or one of these