I need help with a code

Blandiron2020 · Aug 6, 2022

Hello I recently won a xbox game pass ultimate code on discord but when I try to use it, it says cant redeem look at the instructions that came with your code

:)

[ A J ]

Hi, Blandiron2020! thank you for reaching out.

My name is AJ, I'm an Independent Advisor for the Xbox Community.

To clarify,

- Is this a 2 months code?

- Have you already tried redeeming the code at https://redeem.microsoft.com/ ?

I'll be looking forward to your reply.

Best regards.

ngocphi

What region are you from

Since a lot of people seem to ne trying tp redeem Codes they dont qualify for

You can't use it on previously subscribed accounts nor can you use it on non Xbox live countries and non promo countries including Russia and turkey

Mister Cizl

Hey happycat31! You will need to contact
phone or chat support for further assistance with this issue. Thanks!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Anteater13

Hi there I think this might be more of a code issue and maybe you should post in forum 10

forums.xbox.com/.../28.aspx unless you are getting an error code when trying to log into Xbox Live.

Are you getting an error code? Was the code valid? For tips in code issues go here

forums.xbox.com/.../153164.aspx

Kiesey

I believe this error is due to a billing violation on your account. Go to
https://billing.microsoft.com to make sure your info is correct and up to date. If you still need assistance you can call Xbox Support by phone.

I need help with a code