I need help to get my 15,00 Reward Points after the pre-order for the Dead Rising 4 Deluxe ...

I preorder Dead Rising 4 Deluxe Edition but I need help getting my 15k reward points, If anyone could help out with that it be great thanks.

Xbox Live Rewards

:)

 

Punch it up with digital pre-orders

I preordered Dead Rising 4 Deluxe Edition, 1 week ago, & it's still not showing preordered on my reward promo: Punch it up with Pre-Orders - 15,000 Rewards Credits. Punch it up with digital pre-orders

 

Did not receive my 8000 rewards points for my pre-order on battlefield 1 deluxe edition, please help

never received my 8000 rewards point for pre-order for battlefield 1 deluxe edition

 

Help please. The promotion is from here >

Xbox Live Rewards

 

For the Games on Demand punchcard, you need to purchase 3 eligible games in order to receive the 15,000 credits. That game would only count was one punch. Punches should show about 96 hours after your purchase and the credits should show as pending about
96 hours after you complete the last punch.

 

Hello PwN,

As Smwutches says, in order to receive 15,000 Credits for the Games on Demand punchcard, you must complete the offer with three eligible purchases. However, there is currently an issue with the Games on Demand offer properly recognizing the deluxe edition
of Dead Rising 4. Our platform team has determined why this is occurring, and are working on a fix for this issue. When they provide us with an update on the situation, we will update you here.

 

Hello xXxPwNxXx008,

You are now correctly receiving your one of three punches for your purchase of Dead Rising. As Smwutches says, you will need to complete that punchcard in order to receive the Credits.