I need help recovering my account that I forgot the email to.

Needanswers_ · Feb 1, 2025 at 5:33 PM

I have another account that I forgot my email to it and it is connected to ps5 for Minecraft. I know my gamer tag and password. Submitting account recovery forum does not help it says not enough info and locked the account. The phone number attached to the gamer tag is not mine. I think there is more than one account with the same gamer tag and that’s why I can’t find my account or recover it. What can I do ?

:)

Janet_C

Hello!

Hope you are well. I'll be glad to assist you.

I am very sorry that you are going through this situation. Please note that Microsoft support cannot tell you your email address, even if you know your gamertag. They only offer some steps to identify the email if the account is open on other devices, you can check it here

https://support.xbox.com/help/account-profile/m...

When this happens, users must identify if they sent an email to someone from their account, so they can check with that person for the email address from which they received the message.

Additionally, if you have an active subscription you can log in to this site from any other account.

https://account.microsoft.com/billing/payments

In the “Transactions” section select “Investigate” and enter the data requested regarding the payment of your subscription, this way the system will give you a clue of the account from which the payment came from.

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Nursemorph

Unfortunately, to recover an account, you need to know the email address associated with it. Far as I know, there is no way to recover it without knowing it

https://support.xbox.com/en-GB/help/account-profile/manage-account/forgot-microsoft-account-solution

XBF Chris J

Hello Raul,

Thank you for bringing this to our attention. I understand how frustrating recovering an old account can be.

Please take the time to review this article for
recovering the Microsoft account email address

If you need to recover only the password,
check out this article

Hope this helps!

ThisGameIsSucky

If you don't have access to the phone number and especially the email there may not be anyway to recover the account. The email is typically the most important thing you need to recover lost accounts. There are some troubleshooters I'll link that you can
try. But, your luck may be dry without the email or some hint as to the email the account was under.

https://support.xbox.com/en-US/my-account/microsoft-account/forgot-microsoft-account-solution

https://support.microsoft.com/en-us/help/17875/microsoft-account-recover

https://account.live.com/acsr

I hope this helps.

Pizza For Steve

How do I recover my Microsoft email after migrating my Minecraft account? I forgot the email please help me quick!!!! I migrated my account months ago and I don't remember my email. Please help me I'm begging you guys.

KingShot100

I need help recovering my account that I forgot the email to.