i need help recovering an email

Hello!

Hope you are well. I'll be glad to assist you.

I am very sorry that you are going through this situation. Please note that Microsoft support cannot tell you your email address, even if you know your gamertag. They only offer some steps to identify the email if the account is open on other devices, you can check it here

https://support.xbox.com/help/account-profile/m...

When this happens, users must identify if they sent an email to someone from their account, so they can check with that person for the email address from which they received the message.

Additionally, if you have an active subscription you can log in to this site from any other account.

https://account.microsoft.com/billing/payments

In the “Transactions” section select “Investigate” and enter the data requested regarding the payment of your subscription, this way the system will give you a clue of the account from which the payment came from.

Just a friendly reminder that this is a public forum and those of us who participate in it are ordinary gamers, I am not part of Microsoft support, so I do not have access to your account or system. My only mission is to assist and guide the community a little bit.

Best regards.

Thank you, Lemmy6678. I appreciate your patience and time here in our community. Hopefully you could get back into your account in a matter of time. You may visit the link for more help or options regarding account recovery.

https://support.microsoft.com/home/contact?link...

Have a good one!

Darn. All emails regarding the migration had been deleted long ago, and my phone number is connected to a different account. It's alright if there's nothing else I can do, though. I appreciate the help!
Thank you!

Hi Lemmy6678!

This is clearly not the situation I want you to be in. Please be advised that our accounts’ primary key in accessing them through the system are our primary email addresses. Without knowing the correct email address, we may not be able to recover the correct account. Also, it’s the email address or phone number on our account aliases is needed to begin the account recovery process.

You may check your emails or email history to find traces where your Minecraft account was possibly migrated to. You can also try to check it on this link https://account.live.com/username/recover by entering your gamertag or a phone number that’s possibly linked to your account.

Hey there lordnapalmxy!

If neither of those options (phone support or the account recover form) work for you, you'll need to get in touch with the email provider itself to see if they can help you recover the email address password.

I hope that helps!