I need help my Xbox One is broken

I was trying to get into a multiplayer game in Dragon Age, it connected to a game but would not load the start. I waited more than 5 minutes, it was hung up. The only way to quit was to go to the home page and start another game.

Now, the only game I can run is Destiny. Far Cry 4 won't load, Dragon Age freezes, Sunset Overdrive will get to the sign in page and then gets hung up. Dead Rising 3 will not load either.

I also cannot uninstall any game on my drive. The option is greyed out, and when I select it, it does nothing.

What happened? Is my hard drive bad? Not sure what to do but nothing except Destiny runs, help please.

:)

 

i need help my microsoft account is having an issue

i need help my account i have for xbox is broken my email says it does not exist but when people at microsoft helped me they said it was active i think there is an issue with it can some one help

 

Changing e-mail address

I need to change my email for my xbox live but my old email is broken can someone help

 

Hi sokrox, Please could you try power cycling your Xbox One. To do this simply press and hold the power button on the front of the console for a good 10 seconds. Even when the console switches off keep that button pressed. Once 10 seconds is up leave your
console off for 5 minutes. Power it back on and see if that has fixed your issue.

Hope that's helped.

 

I'll try thanks, am freaking out a bit here...

 

Nine Eight Nine, thank you it worked!!! You are awesome, have a great Thanksgiving, cause right now I am thankful I came here and got your advice!

Peace.

scott