I need help logging into my ps5 Microsoft account can you help?

Thank you so much for your response.

That is correct, you should be able to see if you are in the correct Microsoft account if you're able to check your purchases under account.microsoft.com > payment and billing > order history.

However, as much as I would love to help with the PlayStation account, this is a 3rd party account and we only support Microsoft Xbox as Independent Advisors.

Nothing to worry! I can provide you the direct link to PlayStation Support so they can assist you with your Playstation account that is linked to your Microsoft account.

Here's the link: https://www.playstation.com/en-us/support/

Thank you so much for your time. I hope you have a great day!

I was able to sign in but I don’t think it was the right account because there was no purchase history on it? But Is there anyway I could tell you my PlayStation name or something and you can help find the account that’s associated with it?

Hey, there!

Thank you for contacting us and welcome to the Microsoft Community.

My name is Darhyl. I'm an Independent Advisor and I will do my best to help you sort this out.

I'm sorry you are experiencing any trouble right now. No worries, I'm here to help you.

If I may ask, are you able to sign in to your Microsoft account associated with your Minecraft on account.microsoft.com or minecraft.net?

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

If you signed in with a new Microsoft account on your PS5, you will not be able to access your old Minecraft account that was linked to your previous Microsoft account.

To access your old Minecraft account, you will need to sign in to your PS5 with your old Microsoft account credentials. If you cannot remember your password, you can try to reset it using the Microsoft Account Recovery page.

If you are still unable to access your old Minecraft account, you may need to contact Minecraft support for further assistance. They may be able to help you recover your account or link your new Microsoft account to your old Minecraft account.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

It is possible that the multiplayer feature for the game on PS5 is blocked due to parental controls on your Microsoft account. To resolve this issue, you can check the parental controls settings on your Microsoft account and ensure that online multiplayer is allowed for the game. Additionally, you can try logging out of your Microsoft account on the PS5, restarting the console, and then logging back in to see if that resolves the issue.

it is possible that it is the privacy settings.

To change the privacy settings your account must be an adult account, otherwise you will not have access.

see it in your privacy settings:

https://support.xbox.com/en-us/help/family-onli...

if your account is for a child, you need an adult account to link your account and manage your privacy settings