I need help fixing my upnp

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

In this case, we need to perform some steps and this require access to your router settings, I have here the steps from Xbox support:

"1. Sign in to your router’s setup webpage, and make sure the router’s UPnP setting is turned on. You can usually find first-time help with this in the router manual or on the manufacturer’s support site.

2. Turn the UPnP setting off and save your changes.

3. Restart your console, your modem, and your router.

4. Turn the UPnP setting back on and save your changes. If there’s a Zero Config setting, make sure that’s turned on as well.

5. Restart your modem and router."

For your reference, you can check this link: https://support.xbox.com/en-US/help/hardware-ne...

I need help because my upnp not working

Hi FallenRiven2,

I'm Anirban and I'll be happy to help you.

Usually these settings are resolved by your ISP(Internet Service Provider), you can contact them and they'll guide you how to make the NAT type open and allow the UPnP.

Best wishes

so my firmware is the latest.my network was already uPnP enabled and port forwarding disabled. I tried port forwarding enabled and uPnP disabled. nothin changed. i still need help.

Hi,

There is a list of certified routers & firmware here:-
support.xbox.com/.../network-hardware-compatible-xbox-live

But please also read my additional notes here (on checking you can actually download the firmware still)

www.unofficialguidetolive.co.uk/.../60-two-xboxes-using-one-router-internet-connection