I need help, FAST.

Discus and support I need help, FAST. in XBoX Games and Apps to solve the problem; Today,I redeemed a 3 month gold membership card and tried to play GTA V. Seems like a pretty normal thing to do on Xbox. But something was different,... Discussion in 'XBoX Games and Apps' started by Urb4nF4ntasy, Jul 4, 2015.

  1. Urb4nF4ntasy
    Urb4nF4ntasy Guest

    I need help, FAST.


    Today,I redeemed a 3 month gold membership card and tried to play GTA V. Seems like a pretty normal thing to do on Xbox. But something was different, something was wrong. When I picked the storage device
    that held all of my GTA data (which was a formatted USB stick) it said that I haven't even downloaded the game yet. Thinking that it just needed a refresher, I restarted the Xbox, opened up the game and it said the exact same thing again. Worried about my
    game data, I checked my storage devices in the Settings. It said that it had 24.7 GB left of 40 GB left (which is what it said before) but when I checked out the data, it showed nothing. It was working perfectly about 2 weeks ago, on the last day of my
    6 month gold membership.

    But, I did something about 2 months ago that might of caused this. 2 months ago, all of my game data was saved onto the Xbox's hard drive and at the time, I really wanted the free game of the month, which was Gears of War: Judgement. I however didn't
    have enough space on the hard drive to download the game. But then I realized that I got a 40 GB USB for Christmas. So, I formatted it and the I moved most of the game data from the hard drive to the USB. Again, this might of caused this, but I'm not sure.

    Does anyone know for sure what might of caused this and how I might be able to fix this?

    :)
     
    Urb4nF4ntasy, Jul 4, 2015
    #1
  2. i need help fast!!!

    hello, you can allays go to live.com and see if that lets you see you account summery to change you password there let me know if it does not work.

    thank you.
     
    Alliance United, Jul 4, 2015
    #2
  3. I need help FAST

    support.xbox.com/contact-us

    after they are sure to speak to the account owner, xbox phone Support can turn it off
     
    StefanNeubauer, Jul 4, 2015
    #3
  4. Irixion
    Irixion Guest

    I need help, FAST.

    If your data is gone, then it's gone. USB sticks are terrible for Xbox 360 storage. USB Drives on the other hand, are great, depending on which brand you use.
     
    Irixion, Jul 4, 2015
    #4
  5. ellerem
    ellerem Guest
    Hello,

    I don't think your Gold should affect the USB stick. It could be that your profile has just glitched which may not be too big an issue.

    I've had success with the following steps:

    1. Remove profile - SETTINGS page (far right from home page), select STORAGE, then find your profile and remove.

    2. While in you hard drive under GAMES & APPS look for any red or yellow icons with incomplete or unknown. Delete them.

    3.Clear System Cache - SETTINGS page, select STORAGE and highlight a drive but don't select it. Press Y and select Clear System Cache. Agree when asked.

    4. Be Patient - turn your console off for a full minute. This assists in resetting the console.

    5. Turn on the console and download your profile - it is the icon next to 'create a profile'. Try to play again

    If you still have issues please feel free to contact me or come to the ambassador chat room.

    Good luck & happy gaming
     
    ellerem, Jul 4, 2015
    #5
  6. onyxishere
    onyxishere Guest
    Odds are it's just a usb issue. Some drives are notorious for failure. Reformat the drive on your pc then configure it on the console again and redownload GTAV from your download history.

    To access the download history go to Settings>Accounts>Download History to find the game.
     
    onyxishere, Nov 1, 2018
    #6
  7. StefanNeubauer Win User

    I need help FAST

  8. Alliance United Win User

    i need help fast!!!

    hello, you can allays go to live.com and see if that lets you see you account summery to change you password there let me know if it does not work.

    thank you.
  9. onyxishere Win User

    I need help, FAST.

    Odds are it's just a usb issue. Some drives are notorious for failure. Reformat the drive on your pc then configure it on the console again and redownload GTAV from your download history.

    To access the download history go to Settings>Accounts>Download History to find the game.
  10. TrippIE Win User

    I need help FAST

    If the email no longer exist my first attempt would be to try and create that email first so you know you ran out of options.
  11. CapnSwayz Win User

    I need help FAST

    Easy fix my man. Call in with the GT and the Email associated with it that you want to cancel the Subscription on. It wont matter if you cant access that email as long as you one know what the email even is and two if you know the password you created when
    you made the Xbox account. As long as you know these two things it will be easy to help you. If you don't know your password you will need to have the card being billed on hand when you call so they can use that to look up the subscription and cancel it.
Thema:

I need help, FAST.

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