I need help changing my access pin

Hi, HeatherStirling! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry to hear you are experiencing issues with the PIN feature.

May I ask if you have already tried changing your account's security preferences? like this:

- Sign in to the parent account
- Go to Settings > Account > Sign in, Security and PIN > Change my sign-in & Security preferences.

A) If you select "Ask for my PIN", your child will need to provide your PIN to sign in to your account or access the "Sign-in, Security and PIN" settings page.

B) If you select "Lock it down", your child will need to provide your password to sign in to your account, and your PIN to access the "Sign-in, Security and PIN" settings page.

This should prevent your child from changing your account's PIN.

Please let me know if that works, I'll be looking forward to your reply.
Best regards.

Hi. My name is Brilliant and I am happy to assist you today.

In order to access the access Pin options, you Press the Xbox button to open the guide. Then select "Profile & system" -> "Settings" -> "System" -> "Access restrictions".
There you will find options to create or remove an access Pin.

To reset the access Pin, you have to know your Microsoft account password and have it signed in on the console.
1. Follow the steps to remove an access Pin.
2. When you’re prompted to enter the access PIN, enter an incorrect PIN three times, and then enter your Microsoft account password to remove the access PIN.
3. If you want to create a new access PIN, select Create an access PIN and follow the steps.

I hope this helps resolve your query. Have a great day.

My name is Fernando I'm an independent consultant, I'm happy to help

To change your sign-in preferences, such as requiring a password when signing in, follow the steps below.
Press the Xbox  button to open the dashboard.
Select Profile & System > Settings.
Under Account, select Sign in, security & PIN.
Select Change my sign-in and security preferences.
Choose one of the following options:
Do it fast, as if by magic: automatic entry, no need for a password or PIN.
Barrier-free: No password or PIN required to sign in, change settings, or make purchases.
Verify it's me: A PIN is required to sign in.
Ask for my PIN: A PIN is required to sign in, change settings, or make purchases.
Lock: Your Microsoft account password is required for almost everything.
Customize: Select this option to customize which actions require a password or PIN.

Hope I helped and see you soon

Hello Trisha *. my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

Note: This is a public forum therefore, I suggest you not share your personal information.

I am very sorry for the problem you are going through, with the intention of being able to help you I did an internal search in Xbox support and I found a publication where they mention how to change the way to access the Xbox profile without needing your email password and it seemed to me Good information, which you should take into account:

Sign-in preferences let you control who can sign in to your Xbox console and how much permission they have to view your information or make purchases.

If you have child accounts in your family, your sign-in preferences let you control your children's access to content and their ability to purchase from the Microsoft Store.

To change your login preferences, such as requiring a password when you log in, follow the steps below.

Press the Xbox  button to open the guide.

Select Profile & system > Settings.

Under Account, select Sign in, security and PIN.

Select Change my login and security.

Choose one of the following options:

Make it fast, make it magical: Automatic login without the need to enter a password or PIN.

Barrier-free: No password or PIN required to log in, change settings, or make purchases.

Check it's me: A PIN is required to log in.

Ask for my PIN: A PIN is required to log in, change settings, or make purchases.

Lock Your Microsoft account password is required for almost everything.

Customize: Select this option to customize actions that require a password or PIN.

Information Source (Credits): https://support.xbox.com/help/account-profile/signin-security/change-signin-preferences

Sincerely,
Oskayra.

Followed instraction, nothing changed, made a new local administrator in my PC, still nothing happened. Used the PIN from my new administrator to log in Minecraft, said it was wrong so I guess it needs the PIN from the administrator I use, and I won't change where I play the game so I CAN play it.

So the problem consists, how do I set my windows hello PIN when it says it's currently unavailable OR how do just not use PIN to access the game. I know the PC password obviously, it won't let me use that as a choice

It's rediculous that I have to go through all this for a game I paid and played since 1.7. All this safety measures for what? Not letting a stranger play my minecraft but also not letting me either...