I need help!!! Can’t sign in to XBox One

Sorry to hear it. Unfortunately no one here would be able to help with logging in to your java version of the game. You'd need to continue getting in touch with Mojang for more help.

In the meantime though please make sure your son is logged into the Windows Store, PC and Xbox Console Companion with the correct account. It's always best to have everything set the same

Mojang say that it is a Microsoft problem and they can’t help. He is trying to log in but the sign in screen won’t move past the incorrect Microsoft outlook email address, tried logging in as a different user but it just brings up the sign in screen with the wrong email again. His x-box account and Microsoft account are all the same and are fine, but just can’t sign in to minecraft. Will try deleting and reinstalling tomorrow. No idea what the boys have managed to do and he can’t remember.

Try to power cycle your console to see if it helps!

If the issue persists, and if you receive no error code, please review your Microsoft account by signing in at:

account.microsoft.com

">Can’t sign into Xbox. Profile says "sign in/create account" with QR and code. Phone says I’m signed in, but Xbox doesn’t. Tried restarting, resetting, etc. Still not working. Need help

You've tagged your question as a PowerPoint question, but it's about Xbox.

While someone here *might* be able to help you, it's not very likely.

Unfortunately, as I understand it, the Xbox forum on Answers has been closed, so there's no help there.

You might want to search Bing/Google/etc for alternate Xbox forums.

Hello, ShawnL2023. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

If your account has two-step verification enabled, the recovery form will not work.

Below, I'm going to share a thread that can show you other ways to verify your identity if you're not able to use the current options you previously registered.

https://answers.microsoft.com/thread/807eb190-bd08-42cf-9caf-c7123154b5b5?auth=1

Besides that, it is important to mention that if you're not able to prove your identity, the account can't be recovered.
If you have a family member in South Africa, you could try asking them to insert the SIM card and tell you the code.

Furthermore, please refrain from sharing personal information, including email addresses, gamertags, etc.
As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

I hope you find this answer helpful to your inquiry. However, I’ll remain attentive in case you have any other one.

Thanks for your time,

Arturo.

Still down, I can’t even sign into live.. I can get to my Xbox home screen But can’t sign in or click onto anything.. hopefully it’s up soon