I need external hard drive information help

Hi

You should just be able to plug the external hard drive into the new console and not have to re install the games.

Hello NovelChimp31,

Thank you for your post. I understand you are experiencing an issue with your external hard drive. Check out this page for some useful tips:

Troubleshoot External Storage - Xbox One. If it is not detected on either the Xbox One or a Windows 10 PC, the hard drive may be corrupted. Please contact the manufacturer of the hard drive for information on it's warranty. Ultimately, the external hard
drive may need to be replaced.

I hope this information helps.

Hi Michael,

Thanks for your post. I understand you are attempting to use an external hard drive for your Windows 10 PC and Xbox One. When you format a hard drive and install games for use on Xbox One, the hard drive will need to be exclusive to the Xbox One. If you
begin to move files onto your external hard drive from a PC you will need to reformat for further use with the Xbox One. For more info, check out:

External Storage Detection - Xbox One.

I hope this information helps.

Hello Samael,

We understand that you're experiencing an issue involving the external hard drive not being detected on your Xbox One console.

If the steps within the troubleshooting have not assisted, it is recommended but not always suggested to try reformatting the external hard drive, which can be done by plugging into a PC device.

If the external is not recognized on a PC then the hard drive itself may need to be replaced.

We hope this information helps and wish you the best!

The internal hard drive on the new Xbox series x is totally blank there is nothing on the internal hard drive zero zip so all my games are on the external hard drive told the machine to update to the external hard drive it will not update to the external hard drive do I have a defective machine I just bought it does it need to be returned can you help or not and if you can how to!?