I need a refund for Xbox live gold charge. How can I get a refund?

Hi Jennifer! I'm more than happy to help you!

Based on the information I've gathered, you may be eligible to cancel your recurring subscription and request a refund, but not all subscription purchases are eligible for a refund. If you qualify for a refund, you will see the option to cancel immediately and request a refund when reviewing your subscription status.

To manage your subscription from your mobile or desktop browser:

Sign in to account.microsoft.com.

Under the section Subscriptions, select View all subscriptions, and then select Manage next to the subscription that you want to cancel.

Select Cancel subscription or Turn off recurring billing. Disabling recurring billing will grant you the benefits of your subscription for the remainder of the payment cycle without billing you again for a renewal.

If the refund is no longer available, you may try to request it by reaching out to Microsoft Xbox Support:

https://support.xbox.com/en-US/contact-us#0

You may check this link to learn more about subscription refunds:

https://support.xbox.com/en-US/help...ions/cancel-recurring-billing-or-subscription

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

I have subscribed to xbox one live gold 2 time by accident how can I get a refund

Hi, my yearly charge was made for xbox live. I want to cancel and can I get refund?

Hey Volgari,

Sorry to hear about this unexpected charge, let's try to get this sorted out. You can visit our

Subscription Management page to cancel any current memberships including Xbox Live Gold. You should get an automatic refund for it, but if this isn't the case, try our

Refund Request site. Hope this helps!

ok tell me this how do i get a refund they make my xbox useless and unable to use there service but have they nerve to charge me for a gold membership renewl today!