I need a receipt for purchase on 25/1/25 can't find it anywhere

Hi, my name is Julian and I'm an Xbox gamer just like you. Let's try to solve your issue together.

To get a receipt for your Xbox purchase from January 25, 2025, please follow these steps:

1. Sign in to your Microsoft account at: https://account.microsoft.com/billing/orders

2. Look for the order under Order History for the correct date.

3. Select the item and click Print or View receipt.

If you don’t see it there, make sure you’re signed into the same account used for the purchase.

Please let me know if it worked or not and I would be happy to assist you further. Thank you!

No it's not in my purchase history it was a Fastcard purchased from Walmart that comes with a one-time use only 25 digit code printed on your receipt that you redeem online at microsoft.com/redeem I still have the card and receipt

yea the 25 digit product key was missing like I cant find it anywhere.

2. A game through the microsoft store

3. on different device

4. just need to know where I can find it

A recently purchased a gold membership for 1 month but I unfortunately I can't play online as it asks me for a 25 digit code.... However I haven't received that code? How do I redeem the code to find out what it is? This is for xbox 360

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your missing 1 month of Xbox Game Pass codes.

Kindly try to check the receipt of the controller just in case the 25-character codes are there.

If the 25-character codes are nowhere to be found on both the receipt and the box, it would be best to coordinate this with the retailer where you have purchased the controller for further assistance as they have the tools and resources to properly investigate this.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl