I need a little help about Xbox repairs

I sent my controller away for repair and they received it this morning will I receive an email when another is sent with a tracking number?

:)

 

I need a little help!!

Give it a shot. Let us know! Hope the best for you OP

 

I need a little help

Hey there, we'd like to dig into this a bit further, but we're going to need some more information about the connection.

• Does the issue persist when using both wired or wireless?

• Run a Detailed Network Statistics test on the Xbox One console and please provide the following information.

• • -Download Speed:
  • -Upload Speed:
  • -Latency:
  • -Packet Loss %:
  • -Wireless Strength (if applicable):
• -Modem Manufacturer:
• -Modem Model Number:

• -Router Manufacturer (if being used):
• -Router Model Number (if being used):

Have you contacted your ISP about this issue yet? What other troubleshooting steps have you tried?

Let us know!

 

That is correct, you will receive an email with those details

This is taken from the Warranty and Repair page:

Track the shipment from the service center to you

When we ship your serviced product from our service center, you’ll get an email that includes a tracking number. Use that tracking number to check the shipping status at the carrier’s website, or contact the carrier for information.

Note It can take up to seven days for the shipping status to update on the carrier’s website. If you don’t see any status changes on your shipment after this time, contact Xbox Support.