I need a help

Discus and support I need a help in XBoX Sales and Promo to solve the problem; Hello, I'm three months ago on April 7, I bought a three-month subscription for Xbox live Gold and I did not notice the recurring renovation. July 7... Discussion in 'XBoX Sales and Promo' started by RivalBarbecue95, Jul 11, 2018.

  1. RivalBarbecue95
    RivalBarbecue95 Guest

    I need a help


    Hello, I'm three months ago on April 7, I bought a three-month subscription for Xbox live Gold and I did not notice the recurring renovation. July 7 taught me PLN 79 (I am from Poland) if it would be possible to cancel the subscription
    because the card assigned to the account has stopped working and I do not know how to pay for the subscription. I am asking you to cancel the subscription and have a nice day. greetings from Poland

    :)
     
    RivalBarbecue95, Jul 11, 2018
    #1
  2. Mister Mascot
    Mister Mascot Guest
    I need a help

    Hey there Kim Taylzzy,

    What happens when you try to connect your account? Can you share the error message with us? Are you having this problem with all games and apps or just Netflix and YouTube?

    Let us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Jul 11, 2018
    #2
  3. Kim TayIzzy
    Kim TayIzzy Guest
    I need a help

    I can't connect in my Netflix or Youtube account someone help me? everytime i try connection and i fail. Someone help me please?

     
    Kim TayIzzy, Jul 11, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    I need a help

    M3tal Daz3, Jul 11, 2018
    #4
  5. SeilBlase7 Win User

    Help, i need help;(

    And this is save not my account!!! wtf is Going on here? that s100% my email, and my password but this is not my account!!!!!!!! can i get back my money? please wtf!
  6. DerpAssasin123 Win User

    Help! I need help with this!

    it sends me back to the home menu when i get reconnected
  7. Mister Getafix Win User

    HELP I NEED HELP

    Hi there!

    Apologies for the late reply!

    If you are still running into issues trying to connect to Xbox Live Gold feel free to post back and let us know.

    We will be here to assist you if needed!
  8. M3tal Daz3 Win User

    Help, i need help;(

  9. Firebeeve Win User

    HELP I NEED HELP

    General Info

    Chat start time Jan 8, 2014 9:02:45 PM EST

    Chat end time Jan 8, 2014 11:22:30 PM EST

    Duration (actual chatting time) 02:19:44

    Operator Morgan

    yep so after that long time she connected me to a manager and I copy Pasted alot of stuff she said and this is the first thing he said >>>(Manager)Lervin: Thanks for bringing that up, Chris. This is totally not the kind of service that we want you to have.
    I'm sorry if you had to go through all that trouble just to get this rectified. <<<<then so on talking mainly I am going to have to wait for a different department to fix the problem then at the end he said this>>>(Manager)Lervin: I will make sure that Morgan
    will be provided feedback later right after this chat session, Chris. Thanks for sharing this with me. (Manager)Lervin: On the other hand, I hope I was able to help you the best possible way I can.

    (Manager)Lervin: It's a great pleasure having you on this chat session, Chris.

    (Manager)Lervin: As one of the managers in this department, I always want that my team can give the excellent support experience that every valued customer like you deserves. You can always count on that!

    (Manager)Lervin: Rest assured I will talk to him later. You have my word.<<< ...Most likely nothing happened but I have this in writing and I am reporting it to Gamestop ...This is not right and what they told me was false . It does not carry contract with
    the console ,It carries with account and it was to be corrected along time ago and now came up ,seems to me that people do not do their jobs at xbox.
Thema:

I need a help

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