I need 1 more home xbox switch but the survey isnt there and i haven't used it

Discus and support I need 1 more home xbox switch but the survey isnt there and i haven't used it in XBoX Accessibility to solve the problem; i need 1 more home Xbox switch but the survey isn't there and i haven't used it 0df2ca52-b908-4c55-9e8c-2bf75c7fa2ca Discussion in 'XBoX Accessibility' started by Baggy rapper, Dec 3, 2022.

  1. Baggy rapper
    Baggy rapper Guest

    I need 1 more home xbox switch but the survey isnt there and i haven't used it


    i need 1 more home Xbox switch but the survey isn't there and i haven't used it

    :)
     
    Baggy rapper, Dec 3, 2022
    #1
  2. Smwutches Win User

    I need 1 more home xbox switch but the survey isnt there and i haven't used it

    Then all you can do is wait for your limit to reset on its own.
  3. [ A J ] Win User

    Need More Home Xbox Resets

    Hi, DeadStalker99!

    My name is AJ, I'm an Independent Advisor for the Xbox Community.

    Unfortunately, customer support cannot offer additional Home Xbox switches.

    If your console shows you’ve made five home Xbox switches for the year, you might be able to get 1 extra switch by completing a survey.

    Go to Settings > General > Personalization > My home Xbox > Learn more, if you see an option that says "Need one more?", click on it and follow the steps provided.

    I'm afraid that is the only way in which you could get 1 additional switch. If the "Need one more?" option is not there, that would mean that sadly, you are not eligible for it.

    ____________

    I hope this helps!
  4. KindGryphon Win User

    How can I get an extra game share survey I am out of games is there a way I can get an extra one

    How can I get an extra game share survey I am out of games is there a way I can get an extra one.
    Unless you are using it in a way that is wasnt meant for, there should really be no reason why you need more than 5 switches (+ the 1 extra switch from the survey) per year.
  5. XBF Jeremy Z Win User

    Problème avec le nombre de fois pour mettre sa Xbox en principal

    Hiya FXNox,

    Thanks for reaching out to us in the forums for this question. Your best bet, if you've run out of switches, is to request one more switch via Xbox Assist. As per our support article entitled How
    to designate an Xbox One console as your home Xbox
    :

    Customer support cannot offer additional switches. If your console shows you’ve made five home Xbox switches for the year and you need assistance, select
    Help. when you see the message,
    Can’t make this your home Xbox. You may be eligible to receive an exception.

    Attempt to fill out the survey provided and you should receive additional switches. If there is no survey, then you need to wait 12 months from the date you last reset your home.

    Hope this helps.
  6. XBF Diego M Win User

    Max number of home Xbox changes reached

    Hi Geordie,

    The Home Console went through some changes since the last update. Once you use up your 5 switches you can fill out a survey on Xbox Assist that will give you one more switch until the year's time is up so that you can switch it again. Support teams no longer
    have the ability to do anything about Home Console switches.

    Open up the Xbox Assist app programmed on your Xbox and you should see that you no longer have any switches remaining and it should start the process to fill out that survey so you can get one more switch.

    https://support.xbox.com/en-US/games/game-setup/my-home-xbox

    The relevant information is at the bottom of that link I provided.

    I hope this helps.
Thema:

I need 1 more home xbox switch but the survey isnt there and i haven't used it

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