i moved my account and my money there disappear

Discus and support i moved my account and my money there disappear in XBoX on Consoles to solve the problem; that microsoft is a trash corporation just think in stolen ba5e13e1-9f8c-419e-bed2-c6cb1d930e72 Discussion in 'XBoX on Consoles' started by CountrySphere52, Jan 22, 2014.

  1. CountrySphere52
    CountrySphere52 Guest

    i moved my account and my money there disappear


    that microsoft is a trash corporation just think in stolen

    :)
     
    CountrySphere52, Jan 22, 2014
    #1
  2. The Wall Gunner
    The Wall Gunner Guest
    My money DISAPPEAR!

    My 2 Dollars of this acount Disappear!!! Why??
     
    The Wall Gunner, Jan 22, 2014
    #2
  3. GuILhErMemarinho sampaio
    GuILhErMemarinho sampaio Guest
    My money DISAPPEAR!

    Guys,im from Brazil,yesterday i bought 1500 microsoft points that was R$47,00,thats ok,so i bought the 5 episode of TWD and the far cry 3 dlc,and left RS 27,00 so today when i woke up i tried to buy the 1 episode of the 2 season and when i look my
    account don´t have any money,so when i get on the official site it still have the money...

    So what can i do ?
     
    GuILhErMemarinho sampaio, Jan 22, 2014
    #3
  4. x24hrs2livex
    x24hrs2livex Guest

    i moved my account and my money there disappear

    If you migrated your account to a different region your money will stay in the previous region
     
    x24hrs2livex, Jan 22, 2014
    #4
  5. iNb4 Ownage
    iNb4 Ownage Guest
    Hey there CountrySphere!

    -

    Sorry, but do you mean that you changed the region on your account? If so, your account curency does not move with you.

    Funds in your Microsoft Account

    "The funds in your Microsoft account will not move with you, so be sure to spend your money before you change your account location."

    More Info on Region migration:
    http://support.xbox.com/en-US/my-account/manage-account/change-region
     
    iNb4 Ownage, Jan 22, 2014
    #5
  6. RiposaurusRex
    RiposaurusRex Guest
    Or if you switched your gamertag to a whole new Microsoft account then your currency would not switch over to the new Microsoft account either. Really any kind of switching you do it states that any currency you have does not go with your gamertag.

    "When you change to a new Microsoft account, the current funds in your original Microsoft account do not transfer to your new Microsoft account." is what its says for switching a gamertag to a new Microsoft account, found here:

    support.xbox.com/.../switch-gamertag-to-different-microsoft-account
     
    RiposaurusRex, Oct 31, 2018
    #6
  7. RiposaurusRex Win User

    i moved my account and my money there disappear

    Or if you switched your gamertag to a whole new Microsoft account then your currency would not switch over to the new Microsoft account either. Really any kind of switching you do it states that any currency you have does not go with your gamertag.

    "When you change to a new Microsoft account, the current funds in your original Microsoft account do not transfer to your new Microsoft account." is what its says for switching a gamertag to a new Microsoft account, found here:

    support.xbox.com/.../switch-gamertag-to-different-microsoft-account
  8. x24hrs2livex Win User

    i moved my account and my money there disappear

    If you migrated your account to a different region your money will stay in the previous region
  9. iNb4 Ownage Win User

    i moved my account and my money there disappear

    Hey there CountrySphere!

    -

    Sorry, but do you mean that you changed the region on your account? If so, your account curency does not move with you.

    Funds in your Microsoft Account

    "The funds in your Microsoft account will not move with you, so be sure to spend your money before you change your account location."

    More Info on Region migration:
    http://support.xbox.com/en-US/my-account/manage-account/change-region
  10. onyxishere Win User

    Money disappeared on my account !

    Ok, thanks for the info. Good luck and I hope you get this sorted via phone support.
  11. Jrti3k9990 Win User

    Money disappeared on my account !

    I have an xbox 360 and today xbox made my day by sending a free 5$ gift code. I entered the code and all. I try to buy a game and tells me I dont have noo money l, please xbox if you can help me get those 5$ back I will appreciate it. Thank you
Thema:

i moved my account and my money there disappear

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