I migrated my Mojang account to a Microsoft account but when I launch the game it says I...

Discus and support I migrated my Mojang account to a Microsoft account but when I launch the game it says I... in XBoX Games and Apps to solve the problem; Hi, so as the title says I have had a Minecraft Mojang account since I bought the game in 2011, I migrated it over to my Xbox account in 2022. This is... Discussion in 'XBoX Games and Apps' started by Dimitri p1, Jul 7, 2023.

  1. Dimitri p1
    Dimitri p1 Guest

    I migrated my Mojang account to a Microsoft account but when I launch the game it says I...


    Hi, so as the title says I have had a Minecraft Mojang account since I bought the game in 2011, I migrated it over to my Xbox account in 2022. This is the only Microsoft account that I am aware of and have access too. I have all the emails to prove the migration and I also do remember changing my username in game if that is of any help. When I log into the launcher with my Xbox account details it shows that I don't own it and need to purchase the game. I contacted Mojang support and after trying a bunch of their troubleshooting techniques they told me that I should contact Microsoft support and that due to their security/privacy policies they are unable to disclose any information regarding the Minecraft account activity.

    :)
     
    Dimitri p1, Jul 7, 2023
    #1
  2. JacqueLacroix Win User

    Minecraft Account

    hey , I migrate my Mojang to my Microsoft account . it say log in my Microsoft I try login in to my account in Minecraft account threw the game
  3. CarTzy Win User

    I migrated my Mojang account to a Microsoft account but when I launch the game it says I haven't bought it.

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.


    [​IMG]


    Thank you for understanding.
  4. CarTzy Win User

    I migrated my Mojang account to a Microsoft account but when I launch the game it says I haven't bought it.

    Hello Dimitri p1,

    Greetings!

    Thank you for posting in Microsoft Community.

    Here are things that you need to check if are getting this error.

    Sign out of the launcher for all connected accounts

    Sign out from the Microsoft Store

    Uninstall the Laucher

    Login here to check the game you owned

    Sign in to Microsoft Store using the correct account

    Install the Windows Minecraft Launcher

    Sign in with the same account as signed in with the Microsoft Store

    Troubleshoot Store Apps

    Fix problems with apps from Microsoft Store - Microsoft Support

    Get Updates for Store and Games

    Get updates for apps and games in Microsoft Store - Microsoft Support

    Delete Temp Files

    • Click Start and click Settings.
    • Select System.
    • Select Storage.
    • Select This PC.
    • Click Temporary files.
    • Choose Temporary files.
    • Click Remove files.

    We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.
  5. StageCoa11 Win User

    Access to Minecraft after accout migration

    I'm having a similar problem. After migrating my Mojang account to a Microsoft account, when I attempt to login using the Microsoft credentials, it shows up as a non-paid / demo account. I don't want to have to buy the game again. I wonder if it is possible the account was migrated to a different Microsoft account than the one I am using, but Mojang support cannot address that. I would love to be able to lookup what account name/email address my old Mojang account was migrated to.
  6. BlueJayBeautie Win User

    Mojang Account Migration Failure

    Thank you Sam but that is what I am doing... I'm attaching my already existing Microsoft accounts to Minecraft and both of the accounts are telling me that they do not have the game. After I migrated my Mojang account to the Microsoft account using the same email. After I Migrated my Mojang account I followed the instructions to press the "< go back" prompt and I did then sign in using the Microsoft account not the Mojang one which I did and I successfully signed on but I can't do anything because the account is telling me that I don't own the game. I however did Migrate and even got the confirmation email on that email as well.

    Something of note is that when I signed in on my Microsoft accounts I am being prompted to change accounts to my Mojang account to play the full game when I've already migrated and cannot access the account because it is supposed to be combined with the account signed in with.
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I migrated my Mojang account to a Microsoft account but when I launch the game it says I...

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