I may have been hacked?

SlipperyInk9064 · Aug 2, 2018

My Xbox account may have been hacked? When i view "ready to install" the games i purchased are not there, my friends were removed, and my name was changed??? Strangely my password was not changed so i signed in just fine....maybe just technical difficulties???

:)

Freakking17 · Aug 2, 2018

It may have already been mentioned......

fallout is a game based in america it never took place elsewhere and it doesnt have to 1950 based anymore and if they keep it that way then there r guns they need to had alot more. militaryfactory.com this site has a list of guns from now to when they first
came out and anyone who is a true fallout fan will see most of those guns to

Hero of Florida · Aug 2, 2018

It may have already been mentioned......

Nah, I have a feeling that they will release at least one more Fallout on this console.

Saeleth · Aug 2, 2018

It sounds like things are very much out of sync. I would start with a complete power cycle. Power off your system and unplug it, then hold in the power button for at least 10 seconds to discharge any power that remained. Wait 5 minutes then plug it back
in and fire it up. If this doesn't resolve the issue please let us know!

Arminator · Nov 3, 2018

Check the following:

Go to
https://commerce.microsoft.com and sign in with your account.

Do you see your purchased games there?

If not, then you haven't been hacked, you just accidentally used a different Microsoft Account email to sign in, which created a completely new account.

Since the Commerce website has tax relevant information for you and Microsoft, you can be sure that the page is not missing anything, otherwise the federal tax bureaus would be all over the place.

If your purchased games don't show up there, you signed in with the wrong account.

You need to find out what (other) email you used before for your account.

Arminator

Check the following:

Go to
https://commerce.microsoft.com and sign in with your account.

Do you see your purchased games there?

If not, then you haven't been hacked, you just accidentally used a different Microsoft Account email to sign in, which created a completely new account.

Since the Commerce website has tax relevant information for you and Microsoft, you can be sure that the page is not missing anything, otherwise the federal tax bureaus would be all over the place.

If your purchased games don't show up there, you signed in with the wrong account.

You need to find out what (other) email you used before for your account.

Saeleth

It sounds like things are very much out of sync. I would start with a complete power cycle. Power off your system and unplug it, then hold in the power button for at least 10 seconds to discharge any power that remained. Wait 5 minutes then plug it back
in and fire it up. If this doesn't resolve the issue please let us know!

Mistress Sara

Hi there,

You'll want to reach out to phone support and open an Unauthorized Account Access investigation.

You can go
here to get the number for support in your region.

ENTROBEATS

P.S.

yes, I changed my password.

DigitalAssassin

In any case it's still good practice to change your password, I seriously hadn't changed mine for over a year easy, so at least this prompted me to update some stuff.

-

Marwood, go to my account at the top of the page and down the bottom right corner there should be change password.

I may have been hacked?