I made and bought a controller using xbox design labs and never got a conformation email,...

If there is no charge showing up on your order history then it means that you weren't charged for it. If you were charged by your bank, please contact them to dispute the charge and inform them that you are not seeing any completed charge for it.

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please also check the junk and spam folders of your email. The confirmation email might be sent there as well. If the email is not there. You can check if the purchase did go through on your account's order history at this link, https://account.microsoft.com/orders.

Nothing in junk folder, and nothing in my order history.

Hi HiddenTiger21,

Thanks for reaching out to us in the forums with this question. When it comes to the shipping of a Design Lab controller, it may take a bit longer than a standard controller shipment. This is due to the customized nature of each controller to the specifications
made by the individual who ordered it. Once the order has been made and it is ready to ship, you'll receive an email containing tracking information. Here are a couple of great support articles that can help you out:

Xbox Design Lab and Xbox Design Lab controller help

Xbox Design Lab controller FAQ

I hope that this helps out!

I take it you are trying to use the Xbox Design Lab? Try to contact support and say you're having trouble with the controller design lab. Or see if there is a support page/email/number on the controller design lab website.