I made a new account, and then whenever I start a game, it freezes on a picture.

Discus and support I made a new account, and then whenever I start a game, it freezes on a picture. in XBoX Games and Apps to solve the problem; So when I start a game (i.e Red Dead Redemption 2) It looks fine, and then it freezes, I can still play it, but it's stuck to the picture.... Discussion in 'XBoX Games and Apps' started by Jack Daniels3, Feb 8, 2025 at 5:52 PM.

  1. I made a new account, and then whenever I start a game, it freezes on a picture.


    So when I start a game (i.e Red Dead Redemption 2)

    It looks fine, and then it freezes, I can still play it, but it's stuck to the picture.

    :)
     
    Jack Daniels3, Feb 8, 2025 at 5:52 PM
    #1
  2. Janet_C Win User

    I made a new account, and then whenever I start a game, it freezes on a picture.

    Hello!

    Hope you are well. I'll be glad to assist you.

    I'm sorry you're experiencing these issues.

    Please try the following steps:

    1. Press the Xbox button to open the guide.

    Select Profile & system > Settings > Account > Remove accounts.

    Remove your account from the console (You need to have your email address handy so that you can log in later).

    2. Press and hold the Power button on the front of your Xbox until the console turns off.

    3. Unplug the power cord from the back of your Xbox.

    4. Wait a minute, and then plug the power cord back in.

    5. Press the Power button on your Xbox to turn it back on.

    6. Log in to your account again.

    I hope the information has been clear, I will be attentive to any questions you may have.

    Best Regards.
  3. xxJLyricxx Win User

    Gears 3 Frozen at starting screen

    my system freezes too. But my system freezes when i get to a load screen.

    I'll get past the "press start" screen and i can select a game mode. But whenever the game loads, the system freezes completely. I sent my system off for repairs and got it back about 5 days ago. It came back with the same problem. I was pretty mad so i
    called xbox support and they suggested that I make a new account. When i made my new xbox live account the game worked fine, oddly. I can play any game mode now. but whenever i log in as myself, it still freezes. The support tech said that there should be
    an update soon to fix the issue....

    HOPEFULLY he's right.

    if not then i've pretty much got to give up on Gears III.... :/
  4. David Wirsching Win User

    Whenever i play games it freezes.

    Hello, My name is David. I am an independent advisor, happy to help you today.

    I'm sorry you're having problems with your PC.

    First of all, update the Graphics and Hardware Drivers;
    Make sure you have updated graphics drivers and other hardware drivers.
    Visit the website of the manufacturer of your graphics card and other components to download and install the latest versions of drivers

    Check the Graphics and Resolution settings:
    Reduce graphics settings and resolution in games to see if that improves performance and prevents freezes. Sometimes, between overly high graphics settings and poor game optimization, they can overload your system.

    Check the power settings on your system:
    Make sure your computer is set to performance mode, rather than a power saving mode.
    Go to Settings > System > Power & sleep, and adjust the settings according to your needs.

    Monitors Hardware Temperatures;
    Overheating can cause freezing issues in games.
    Use temperature monitoring programs to check if your CPU and GPU are overheating while playing games.

    Press the Windows key and type: TASK MANAGER > then scroll over the left bar and select the box called PERFORMANCE

    There you will find most of the important hardware parameters. If you notice high temperatures or notice that your Graphics card or CPU are saturated, I advise you to take your PC to the manufacturer's store and ask for a review or possibly the specifications of your PC are falling short and you need an Upgrade.

    Best regards.
  5. Servine17 Win User

    Battlefield 4 freezes? MP

    I almost have the same problem. Whenever I join a game and it loads the level, when the round ends and it starts loading a new level my Xbox freezes. Like it is trying to load two levels at the same time and that just overloads the RAM on my Xbox.
  6. WT9009 Win User

    Bethesda Support Response to Game Freezing

    Yay hopefully this will help fix some of these freezes i have whenever i press start or go to a shop. Whenever i press the start button the game freezes well not entirely but it wont let me click on items or anything so i have to press b and try again. same
    for shops i can only press a or b and the it wont let me scroll down the list so i have to press b and try again. So hopefully this will help.
Thema:

I made a new account, and then whenever I start a game, it freezes on a picture.

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