I lost my phone number and I want to reset it and put my new phone number but I can not ...

Discus and support I lost my phone number and I want to reset it and put my new phone number but I can not ... in XBoX on Consoles to solve the problem; what happens is that I want to unsubscribe a phone number but I can not because when I get in to log my account sends me to another page which asks me... Discussion in 'XBoX on Consoles' started by CDMxXFederekXx, Sep 6, 2017.

  1. CDMxXFederekXx
    CDMxXFederekXx Guest

    I lost my phone number and I want to reset it and put my new phone number but I can not ...


    :)
     
    CDMxXFederekXx, Sep 6, 2017
    #1
  2. BlindDoughnut19
    BlindDoughnut19 Guest
    locked out of my account

    I have a similar situation

    I am locked out of my account basically..

    I'd go to sign in, put my password in then it comes up with security info thing where it texts a code to my number

    But that number isn't mine, it is my boyfriends. (I used his number coz I had very bad phone service) and he has lost his phone so now I can't get the code to sign in....

    Do you know how to change that number (if you even can) ?
     
    BlindDoughnut19, Sep 6, 2017
    #2
  3. Cletow
    Cletow Guest
    I HAVE LOST MY OLD PHONE NUMBER

    Good night, i have lost my old phone number... so i have requested to change my phone number now. but i cant use my Xbox services because of it.... says that o have to wait one month for this... and it is a lot of time. i need to use Xbox app for windows
    10 to conect a wireless controler for Xbox but i cant acess my Xbox app... please help
     
    Cletow, Sep 6, 2017
    #3
  4. ngocphi
    ngocphi Guest

    I lost my phone number and I want to reset it and put my new phone number but I can not ...

    You wait 30days to remove a phone number as part of your proofs

    If you can't pass any of your proofs you must reset it at accounts.microsoft.com and then wait 30days before you can readd a new one
     
    ngocphi, Sep 6, 2017
    #4
  5. CDMxXFederekXx
    CDMxXFederekXx Guest
    what happens friend is that I know in my account the work in its information and the work in Administration the email of login or the telephone number

    This site requires a security code for the login. When your security information is released on 09/14/2017, please visit the site. You can still access sites such as Outlook and Skype, which do not require a security code.
     
    CDMxXFederekXx, Nov 1, 2018
    #5
  6. CDMxXFederekXx Win User

    I lost my phone number and I want to reset it and put my new phone number but I can not because he

    what happens friend is that I know in my account the work in its information and the work in Administration the email of login or the telephone number

    This site requires a security code for the login. When your security information is released on 09/14/2017, please visit the site. You can still access sites such as Outlook and Skype, which do not require a security code.
  7. ngocphi Win User

    I lost my phone number and I want to reset it and put my new phone number but I can not because he

    You wait 30days to remove a phone number as part of your proofs

    If you can't pass any of your proofs you must reset it at accounts.microsoft.com and then wait 30days before you can readd a new one
  8. Darhyl Amizola Win User

    I lost my phone number

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Microsoft account.

    Unfortunately, the account recovery web form is the only option to recover a Microsoft account.

    If the account has the 2-step verification feature enabled, I'm afraid the account recovery web form will not work and the only way to regain access to the account is to have access to the phone number associated with the 2-step verification.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  9. Oraclea Win User

    I HAVE LOST MY OLD PHONE NUMBER

  10. PBNG Win User

    Account reset password problem

    And again the part when u need a verify, they give a code, but the option are only for phone number, and that phone number is gone, theres no option for giving the code to email, idk why so weird, when i want to reset password they always sent it to the same email or phone number, but my only option for phone number.
Thema:

I lost my phone number and I want to reset it and put my new phone number but I can not ...

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