I lost my minecraft account transaction number because I deleted all emails by mistake

Erfan Heydarzade · Oct 24, 2023

Hello
I lost my minecraft account transaction number because I deleted all emails by mistake

Unfortunately, I don't remember how I paid the money
In fact, the only information I have is the account password and email
Can I get the transaction number again?

:)

Erfan Heydarzade

Thanks, but minecraft support is not responsive at all!
It says: "Starting September 19, 2023, Minecraft Support will no longer be able to assist with Mojang/Minecraft login or other account related issues as account migration has ended.
If you have transferred your Mojang/Minecraft account to a Microsoft account and need assistance, please contact Microsoft Support."
What exactly should I do now?

If this is not the case and the answer in minecraft should be the answer, can you explain more?

Thanks

Erfan Heydarzade

I bought from minecraft.net but they leave a recorded message in their ticket saying contact microsoft support

To be more precise, they say:
"
Hello,

Thank you for contacting us for help with your Java Edition account.

As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account related issues as account migration has ended.

If you have migrated your Mojang/Minecraft account to a Microsoft account and need assistance, please contact Microsoft Support.

For further information about the end of account migration, please visit this article.

Regards,
Minecraft Support
"

I have already changed this account to Microsoft ( migrate )
And what should I do now?

Sodangidni

Hello, Erfan H. I’m Arturo, and I’ll be glad to provide some assistance with your inquiry today.

According to the article I’m going to share below, you can get further assistance on this matter by contacting Mojang support.

“If you cannot locate an email or transaction ID, or if your purchase was not made by any of the following payment methods, contact Minecraft Support.”
https://aka.ms/Minecraft-Support

https://help.minecraft.net/hc/en-us...-transaction-ID-#h_01H44FN0WGWWY3X7JSS1K8SRAZ

Sodangidni

If you contacted Minecraft recently, you may need to check the response received wasn’t an automated email.

In case you didn’t try to contact them, please do it from here:

https://help.minecraft.net/hc/requests/new

As far as I’m concerned, Microsoft support is not capable of reviewing purchases made directly from Minecraft.net, but you can try requesting a call from them or open a live chat to further confirm this.

Sodangidni

Did you purchase the game via Minecraft.net, or via the Microsoft Store?

They should be able to help you with retrieving the Transaction ID if the game was purchased via Minecraft.net.

However, if you purchased the game via the Microsoft store, the game should appear listed in your Microsoft account order history:

https://account.microsoft.com/billing/orders

I lost my minecraft account transaction number because I deleted all emails by mistake