I lost my main account due to “incorrect pw” and another simply won’t sign in

Discus and support I lost my main account due to “incorrect pw” and another simply won’t sign in in XBoX on Consoles to solve the problem; I lost my main account due to “incorrect pw”. I know the password for certain but can not reset it since i have the same issue for the gmail backup but... Discussion in 'XBoX on Consoles' started by Aaronh007, Jan 16, 2021.

  1. Aaronh007
    Aaronh007 Guest

    I lost my main account due to “incorrect pw” and another simply won’t sign in


    I lost my main account due to “incorrect pw”. I know the password for certain but can not reset it since i have the same issue for the gmail backup but I’m unsure of that password and cant reset it or get any type of support. Now i made a new account 2-3
    months ago. Made it my main account and it simpily will not sign in at all. Wont let me delete the account to redownload it either. I’ve done tried resets and power cycles but nothing works. I dont have hope for my original account that i cant get into but
    the newer one i have all the info for since im using that Microsoft account to post this but i cant get a straight forward answer that helps me.

    :)
     
    Aaronh007, Jan 16, 2021
    #1
  2. Damnedbob Win User

    Can't sign in to Parent Account

    I have the same problem. I cannot accept terms of use due to an attached parent account with a lost pw. I sent a pw recovery email to the parent account- got the password- AND IT STILL wont help. Now what?
  3. LiveLineFreak Win User

    Can't access my profile on box

    same here. i changed my pw on the pc too. it still says my password is incorrect
  4. keith patton Win User

    Developer on update problems - fix is coming, nothing will be lost

    Yeah, sorry about the mess up, should be all good with the latest update, might be another day for everyone to get it. Problem was simply incorrect configuration in the app, so it pointed to incorrect back end, all sorted and no lost data.
  5. Kiesey Win User

    Can't sign in on my Xbox

  6. bw_451 Win User

    xbox live can't login

    yes, i did but i forget what it was. the issue was i needed to allow the xbox in my profile and assign it a unique pw vs the account login pw.

    i had used the xbox in the past with just the account pw i don't recall having to add the xbox and assign another unique pw for that unit in my profile.

    i rarely use the xbox so i guess i missed the sec update about this
Thema:

I lost my main account due to “incorrect pw” and another simply won’t sign in

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