I lost my killing floor 2 ultimate edition

The developer, Tripwire Interactive states that they’re working with Microsoft to solve this issue.

This XP glitch has been going on for a week now! I feel sorry for the new players who just bought the game but are unable to achieve any sort of progression.

Let’s hope that they can fix it, and soon!

Hi ColumnedJet9,

Thanks for reaching out! I'm sorry to hear about the issue with downloading games. Whether you buy a game on disc or download it from the Microsoft Store, you need to install it on your console’s hard drive before you can play it.

• What device are you using?
  
• Do you receive an error message?
  

I would recommend to check out the following troubleshooting resources:

• How to install games on Xbox One
  
• Troubleshoot game or app installation problems on Xbox One
  
• 
  

If so far it hasn't worked you can always try the following If on an Xbox One:

(if it hasn't already been done) a reset of the console since
the problem might be on the actual OS of the console so we would suggest a
Soft Factory Reset(while keeping games and apps)
Before resetting your console make sure of the following:

• There is a stable network connection.
  
• The information for all profiles is known (email and passwords)
  
  
  

Once the setup is complete it will ask if we want to keep settings or manual setup let's do
manual setup.Give it a shot and let us know of any changes!

Hey

try to follow these steps for game freezing:

https://support.xbox.com/it-IT/games/troubleshooting/game-freeze-solution

And even try to clean the cache by holding almost 10 seconds the button when you switch off your console!

Bye bye

Hello Jet,

We understand that you're experiencing an issue involving not being able to fully install Killing Floor 2.

Our next recommendations will involve the type of license being used whether the game is owned through a digital license or as a disc.

If using a disc, attempted to review the disc:

It may be best to wipe the disc down when attempting to restart the console, or do any form of restarting.

If through a digital licensing, it would be best to perform a Network Statistics Test within the
Network Settings.

Clarify this and let us know if this works, or the results of what you attempted.

Best wishes!

I tried downloading it on the one s. no error message starts downloading highest i have got it to go is 13% and just stops and won’t start again even hitting the try installing again. Even the troubleshoot does not get it started again