I lost my forza horizon 5 account on Xbox and I am not sure what to do.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Let's try re-syncing the cloud saves. For cases like this what we initially need to do is to quit the game and perform power cycle in that way once you launch the game your in-game data will just re-sync.

Kindly quit the game and follow the steps below before you re-launch the game.

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POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If that didn't work, you may need to create a lost save ticket through Forza support:

https://support.forzamotorsport.net/hc/en-us/ar...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

i already have it installed on my xbox, what i am trying to do is i am trying to install forza horizon 5 on my pc from my xbox.

Hello,

Sorry to hear you are experiencing issues with Forza Horizon 5 crashing and losing your progress. That is definitely frustrating. Was this on PC or an Xbox console?

You can check the Forza Horizon support article which offers steps you can take, including submitting a ticket. I've lost all my progress, what do I do? – Forza Support (forzamotorsport.net)

Additional Support articles:

My Game is Not Launching or is Crashing on PC – Forza Support (forzamotorsport.net)

Forza Horizon 5 – Forza Support (forzamotorsport.net)

Games & apps | Xbox Support

For Forza Motorsport and Forza Horizon forums and community support, visit:

Forza Motorsport forums

I didnt create any new account i just recover it with the microsoft recovery steps like password and after the phone number that was not changed but my main problem its that i lost the games that i payed i had Forza Horizon 4 Forza Horizon 5 and some DLS`s that are all gone and i want my games back i even have the proof for Forza Horizon 5.

forza horizon is hands down a bad game. in horizon sure they are running a new server but they completely lost the point and physics of the forza franchise. if you want a freeroam game buy need for speed or test drive. i just think forza horizon was a waste
of money by the forza company. at least they are making forza 5 for the 360 and one