I lost my app for mircosoft solitaire collection

I am not using Microsoft Solitaire Premium.

In Microsoft Solitaire Collection there is.

"Settings" Apps & Features" choose Microsoft Solitaire Collection, Advanced Settings then Reset.

When I go to all apps from the start menu I do see an entry for Microsoft Solitaire Collection but it fails to open as well. When I select that app for uninstall, the uninstall fails. This install I believe failed several days ago. It's just now that I noticed
the listing Microsoft Solitaire Collection above the Microsoft Solitaire Collection Preview.

Any further thoughts? My first reaction would be to try a dirty uninstall via Regedit. Of course not preferred.

Hi, Pam.

Based on this information, I can suggest this potential fix:

Step 1.
Press the Windows key + R key to open the Run window > type wsreset.exe > wait until the store opens automatically, and sign out of your account.

Step 2.
Press the Windows key + I to open PC Settings > Apps & Features > Installed apps > locate the Solitaire Collection app and go to advanced settings > click on “repair” and “reset”.
Open the Solitaire Collection app and sign out of your account if you're logged in automatically.

Step 3.
Restart your PC and sign in with the account that owns the Solitaire Collection subscription on both the Microsoft Store and the Solitaire Collection app.

Hi there karenzel,

Thanks for reaching out here in Xbox Forums. I understand you are experiencing an issue with logging into the Microsoft Solitaire Collection. Short answer, there is no workaround to check the passwords.

I recommend to try the following troubleshooting article:

• Microsoft Solitaire Collection FAQ
  • You need a Microsoft account so that Microsoft Solitaire can save your game progress data to the cloud
• If you have a Microsoft account, just sign in to it from the game.
• If you need help finding your Microsoft account email address or password, use the
  
  Lost Account Solution or the
  Lost Password Solution.

Try this out and let us know the results.

How to fix error 404017 in Microsoft Solitaire Collection

1. Reset Store
2. Run app troubleshooter
3. Reset the MSC to factory settings and update it
4. Run SFC and DISM
5. Update Windows
6. Reinstall the game