I lost almost everything related to my account! :$

Discus and support I lost almost everything related to my account! :$ in XBoX on Consoles to solve the problem; Hello! This is my first need for help on my xbox 360. I got an old account with lots of games on ist, but I accidetally removed it from the console. I... Discussion in 'XBoX on Consoles' started by PrimeInstantVid, Dec 28, 2016.

  1. I lost almost everything related to my account! :$


    Hello!

    This is my first need for help on my xbox 360. I got an old account with lots of games on ist, but I accidetally removed it from the console. I created it almost 5 years ago. Now I wanted to download a few games again I purchased on it, but then I noticed
    that I dont or just barely remember the e-mail adress I used (I am not sure if I even used this, as I said), which password I used and I dont even completely remember the Gamertag. What can I do? Please help me!

    :)
     
    PrimeInstantVid, Dec 28, 2016
    #1
  2. Mirage1956
    Mirage1956 Guest
    it lost most of what I had

    I had almost 1 million points and almost all the puzzles done an got told to reinstall to get it to quit crashing. When I did it lost almost a years progress. Thought your computers were keeping everything, but they only had my first few months of play.
     
    Mirage1956, Dec 28, 2016
    #2
  3. Jay 155
    Jay 155 Guest
    Xbox has made me lose my game progress

    So recently Xbox store would not load and it kept telling me that I should restart the system. So I did and now all my progress has been completely lost for everything not with a backed up account. So I have lost quite a bit of Fallout 4 progress. Please can someone help?

    Thanks - Jay
     
    Jay 155, Dec 28, 2016
    #3
  4. GiuseppeColombo1 Win User

    Hacked account

    I have almost the same problem related to Microsoft account I try everything you suggested with no luck what can I do ? Just create a new account ? what a pity
  5. JosefLBohorquez Win User

    I lost my Microsoft account related to Minecraft.

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Oskar

    So it's seems that you need to recover your compromised account, you can try following steps below:
    https://support.microsoft.com/en-us/account-bil...
  6. Rostom L Win User

    My account was hacked and I lost my money and almost my account

    Hi there!

    Are you referring to your Microsoft balance? Did you confirm if it's the right account that you have recovered? You may confirm it by visiting https://account.xbox.com/Profile if it shows your correct gamertag or Xbox profile.

    If your money was used, the transactions should appear on your order history. Kindly double check your Microsoft balance through https://account.microsoft.com > Payment & billing > Payment options.

    Could it be possible that your Microsoft balance was put into your other account? Try to check your other accounts if you have multiple Microsoft accounts.
  7. The Jester1xx Win User

    No option to promote account to adult

    Yeah, it's still a child account. There is a parental account attached to it. Almost everything I was able to move over to my current account, so I control almost everything. But there are still disadvantages to having a child account, of course. But yes,
    it's still a child account.
  8. kyle_m4496 Win User

    Lost my microsoft account related to minecraft account

    Hi Eric003_878. My name is Kyle and I'm an independent advisor.

    Creating a new account with the same email sadly won't restore your purchased games; they're tied to the specific account and not the email address.

    It sounds like your account may have been compromised and the email was removed from the account, since it let you create a new account with the same email address. In this case, it's sadly not possible to recover your account. I apologise for any inconvenience caused by this.

    For future reference, here are some tips to keep your account safe and secure: https://support.microsoft.com/account-billing/628538c2-7006-33bb-5ef4-c917657362b9
Thema:

I lost almost everything related to my account! :$

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