I lost all of my DLCS, minecoins, etc...

daniel v2 · Jul 31, 2022

About two years ago, I purchased Minecraft and a bunch of DLCS. When I linked my Microsoft account, I lost all of my items. My phone however (android), has a purchase history, and shows my history. I think the issue is that I am in my Microsoft-Minecraft account, instead of my former Minecraft account, pre-migration. Is there any way I can access this previous account, that contains all of my items?

Thank you.

:)

Lucas Lauer

Hello, daniel. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Were all these items and DLCs purchased to the mobile version of Minecraft? Do you still have any of these items or DLC there?

I ask because Minecraft is platform specific. Almost all purchases for Minecraft for mobile can only be accessed on the mobile. You cannot access them through the console or computer.

daniel v2

Hi,
It seems after trying to find my information, I have, but it is very strange. I think I know the password, but the username is simply gone. Any way to fix this?

Lucas Lauer

You can try the steps on the URL below to recover/remember a forgotten email address:

https://support.microsoft.com/en-us/account-bil...

Please let me know how it goes.

daniel v2

I believe that is the issue, which is me not using the right email. The only issue, is that I must find which email that is. It is likely an easy task, but I have forgotten the email. I will be checking, but if you have any advice on finding it, let me know.

Lucas Lauer

If the purchase history is showing on the platform store you are playing, then it should be showing on your account. Are you sure you are using the same Microsoft account you migrated to sign in? Do you have the email confirming the migration?

I lost all of my DLCS, minecoins, etc...