I lost all in game data on forza horizon 5 is there anyway to get that data back?

hi Sanana94 thanks for giving me a reply , what my problem is , a friend plays under the same gamertag [ my acct] he has always played off line as he has had no internet acess, now in the last week internet has become available at his adress and of course
his console thinks i have 2 consoles , he has gone online under my gamertag and this has caused my syncing to play up , i have lost completed game data for horizon 3 forza 5 , and 4 mths worth of gaming for forza 7 , forza 6 seems ok forza horizon 3 and forza
5 have gone back to the start of game screen and forza 7 is showing data from 4 mths ago i have not tried farcry 5 or other games yet to see if they have also lost data , is there anyway i can recoder data from the cloud that has gone missing ? it seems as
if his machine is over writing my cloud saves or something , very desperate as have lost yrs worth of playing , over 200 cars in forza alone . thank you any one who may be able to help me

Hi Jojohd3, my name is Jose, and I would be happy to help.

I'm very sorry to hear about your loss of progress in Forza Horizon 5. It appears your save data has been lost or corrupted.

There are a few things you can try to regain your progress:

Check if you have a backup of your saved data. If you saved your save data to a cloud storage service, such as OneDrive or Xbox Cloud Gaming, you can try to restore it.

Try syncing your saved data with the cloud. Forza Horizon 5 saves save data to the cloud automatically, but there may be an issue with syncing. To try syncing your saved data, open the Settings app on your Xbox and follow these steps:

1. Select Games & apps.
2. Select Games.
3. Select Forza Horizon 5.
4. Select Options.
5. Select Sync Saved Data.

If you've tried all of these steps and still can't recover your progress, you can contact Forza Horizon 5 support for help.

Here are some tips to help you regain your progress:

1. Be patient. The troubleshooting process may take some time.

2. Be persistent. Don't give up if you don't get an immediate response.

3. Provide as much information as you can. This will help support investigate your issue.

I hope this helps you regain your progress in Forza Horizon 5.
Jose

Forza Horizon 4 in download continuos, I create another account for xbox series s and now working.

Unfortunately I lost my data, I try anything, restore, cancel the cache, unistall game, etc. anyway now working 👍

There's one thing i can think of to try get your data back,

You'll need to install the Xbox App and then install Forza Horizon 5 from Gamepass Xbox App on to your PC/Laptop as all your save data is now stored somewhere on your PC/Laptop local storage,

Once done,

Launch Forza Horizon 5 from the Xbox App, not from Cloud Gaming and don't let the data sync as you'll have two different data saves, one is now local on your PC ( your main save data ), the other from the Cloud ( your new fresh start data ), you don't want to overwrite the save data that you accidentally saved to your PC's local storage,



The game needs to load the save data from your local storage on PC to get your save data back,

Once you've loaded FH5 from the Xbox App and you are in game,

You should be able to see everything back after you've done this, then let the game save and you can exit, and then try launch FH5 from Cloud Gaming, let the data sync/ sync to the cloud and you should have everything back, hopefully.

Hi there,

I'm guessing this it the first time you're playing Forza Horizon 4 on PC,

If you've lost your game data for Forza Horizon 4 on PC, having closed the game before allowing it to sync up, ( which it can take some time to do so ),

To make sure you've not completely lost your save data, I would load Forza Horizon 4 on you're Xbox console and see if your save data is ok on the Xbox, if it is ok,

I would then uninstall Forza Horizon 4 from you're PC, then reinstall it and allow it to fully sync up, which may take so time to do so , to see if it works / fixes the issue.

I'm not sure about the Windows 10 update, as I've not had to do any update's to Windows for Forza over the years of going back and fourth playing Forza Horizon 4 between Xbox and PC and having to sync every time i do so.