I lost acces of my e-mail and my minecraft account

Lucas göke · Jul 24, 2023

So someone came to me in a Minecraft Server and told me he would give me 30 $ in hypixel gems if I won a duel. i won it and he gave me his discord to Comunicate that way. he send me a screenshot so i would think he was actualy in the hypixel store he asked for my email so he could get a code so he could buy it ( normaly this would not be neccesary ) but i was to hyped to think about that and i gave him the code send to my email than he said the payment was done. I waited a bit and nothing came so i was currios what happend . he gained acces to my email and changed the password and the email name and the ending from gmail to outlook he reset my minecraft account details so he could gain acces to it. he change the email associated to the minecraft account again and i think again after that

if someone nows what i can do tell me please would be great and help me out a lot =)

:)

par_0511

Good day Lucas, thanks for your question. I am glad to be able to provide assistance to you today. Sorry to know about this and the best thing to do here is to reach out to the Minecraft team via the link below as they are the ones who handles compromised accounts as they are the ones who has access to tools and user accounts to be able to check this further.

https://aka.ms/Minecraft-Support

Regards,

Paul R.

Youchan3070

When Minecraft stopped working, I used my Microsoft account. And this issue happened after I changed my main alias from E-Mail 2 to E-Mail 1. I can play Minecraft if I log in with my E-Mail 2.

I purchased Minecraft on my Mojang account before the migration, but I don't use my mojang account and that Microsoft account that was migrated to.

With my Mojang account (E-Mail 1) migrated to Microsoft account (E-Mail 4) I bad the Java Edition. With my first Microsoft account (E-Mail 1, now 3) I had Minecraft Bedrock Edition. And with the other MIcrosoft account (E-Mail 2, now 1) I have both Java and Bedrock.

I purchased Minecraft Bedrock Edition on my Microsoft Account (E-Mail 1, now 3) from the Microsoft Store and I purchased Minecraft Bedrock Edition on my Microsoft account (E-Mail 2, now 1) from the Microsoft Store but the Java Edition I purchased from minecraft.net. On my Mojang account (E-Mail 1, now migrated to Microsoft Account with E-Mail 3) I bought Minecraft Java from minecraft.net.

Rastislav Piroh

When i wrote account i meant my minecraft acc, i still have my minecrosoft acc. Its just that when i migrated to microsoft from mojang i lost the minecraft on said account, and i was wondering if i could get it back with just the receipt.

ILOVEBAY0n37T4

VoteDC thank you for that.

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After getting thoroughly lost I contacted Xbox.com and got through to a very helpful person.

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I have decided to keep my sign-in E-mail the same but I have changed my billing E-mail to my to my other E-mail account.

Gabriel Tongboonnak

Hello,

thank you for your quick response even though I was unfortunately not able to read it in time.

I did migrate my mojang minecraft account to the microsoft one but the issue is that the microsoft e-mail address isn't mine and I have no idea why it was linked to my minecraft microsoft account.

Isn't it possible to change the e-mail address (totally not mine and probably from a compromiser/hacker?) of my microsoft minecraft account to another e-mail address that I actually use?

I lost acces of my e-mail and my minecraft account