I locked myself out of a account

Hello JarredLeigh Watkins,



Good day and we you are well today.



First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down. Can you please let us know if you still need assistance with this, or if you already solved it through another path?



Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



We will be glad to follow up and help you.



Sincerely,



Xbox Forum Moderator

Microsoft Community

As of present it is not currently effecting me too badly but I have still not managed to get into it so help would be appreciated

Alright! Glad you were able to find that out. Just make sure to use that email when you log in next time.

So there are 2 accounts on the same email. first one is Coockedfish7021 my original account and then Coockedfih3 the useless account. I accidentally created it in the official minecraft website login place with microsoft like a month ago on the same email and now when i select even the old account it sends me to the new one always.

You cannot create another account on the same email address. You might have been using a different email on your original account if that is the case. From your laptop, can you check and verify if you have the same email when you logged in to the original account?