I keep getting error with "Security code"

Zaato3215 · Aug 1, 2023

I use VISA, and I live in USA. I tried adding my debt card to my Xbox Console, it keep saying the CVV is incorrect and kept getting error messages. I triple checked and got everything correct. I even contacted bank, they said it works fine for them. My card is not expired, it is valid. I want to know why Microsoft is rejecting my card.

:)

Anirban Sarkar1

Hi Zaato3215,

Thank you for contacting us. My name is Anirban and I'm a Microsoft Ambassador. I'll be happy to help you today.

For your security, please do not provide sensitive information such as product keys, passwords, email addresses and credit card information in this chat.

May I know how many times have you tried adding your card? If it's more than 3 times then try it after 48-72 hours and see how it goes.

Kind regards

cG EpTiCz

I keep getting asked to put in a code for security proofing but i cant access my other email account. I tried to update the security information on my xbox 360 but it gave me this error code 80151103. I do not understand this because this is a downloading
profile error code not a security proofing code.

Luis Suarez l7l

I'm having the same problem I go to load a game and it disconnects straight away but sometimes a security thing pops up but I keep getting an error code when confirming my email and password..I have all security info up to date as I had to type in a code
last week.

Adam Pawelec

Hey, I'm trying to change my online security options on XBone and Windows 10 on xbox.com and I keep getting a general error message, no error code or anything. I have an adult account and stuff like that. Is there some other way I can change them?

AstroPenguin

The code authorisation is a security measure implemented to protect your account. As for why you keep getting an error, I'm not sure. Can you log in to the parent account fine without trying to do it via the child account? Or do you get the same errors?

I keep getting error with "Security code"