I keep getting Error Code 80151012 how do i fix?

Discus and support I keep getting Error Code 80151012 how do i fix? in XBoX on Consoles to solve the problem; As the title says i am having issues signing in and that error code 80151012 keeps appearing. f2238ab6-f28e-421e-b16d-2f3d4013a77c Discussion in 'XBoX on Consoles' started by QSM Kakashi, Jun 30, 2014.

  1. QSM Kakashi
    QSM Kakashi Guest

    I keep getting Error Code 80151012 how do i fix?


    As the title says i am having issues signing in and that error code 80151012 keeps appearing.

    :)
     
    QSM Kakashi, Jun 30, 2014
    #1
  2. XGN Bburke99
    XGN Bburke99 Guest
    My friend can't download his account on my xbox 360

    I keep getting error code 80151012. Any ways to fix tht?
     
    XGN Bburke99, Jun 30, 2014
    #2
  3. chrisroney32
    chrisroney32 Guest
    cant download profile

    Im trying to download my old profile from an old system. I keep getting error code 80151012 ive tried the suggested fixes but were no help
     
    chrisroney32, Jun 30, 2014
    #3
  4. EggsBoxJuan
    EggsBoxJuan Guest

    I keep getting Error Code 80151012 how do i fix?

    Error 80151012 occurs when you try to use your Microsoft account on Xbox Live
    Problem

    You see the following error message when you try to download your profile to your Xbox 360 console:

    This may mean that your Microsoft account is locked or that there's a problem with it.

    Solutions

    To resolve this problem, try the following solutions:

    Solution 1: Remove your profile from all Xbox 360 consoles where it's been saved. There are two ways you can accomplish. Both use your “trusted PC.” (To learn about trusted PCs, see “Making your computer a trusted PC” at

    Why you’re unexpectedly prompted for your Microsoft email account and password
    .)

    • Option 1
    1. Go to any Xbox.com page (such as this one) and sign in to your Xbox Live account.
    2. Find and select My Account, which may be located in the upper-right corner under your gamertag or in the left navigation pane under
      Avatar.
    3. Under Safety, select Remove my profile from all Xbox 360 consoles.
    4. Under VISITED CONSOLES, select Require profile download.
    5. Return to the Xbox 360 console and
      download your profile
      .
    • Option 2
    1. Sign in to your Xbox Live account at any
      Xbox.com
      page, such as this one.
    2. Find and select My Account, which may be located in the upper-right corner under your gamertag or in the left navigation pane under
      Avatar.
    3. Select Security, family & forums.
    4. Select Xbox 360 profile protection.
    5. Under "Consoles that do not require your password for sign-in," select Require Profile Download (the green button). This will clear your profile from any Xbox 360 consoles where it's currently saved.
    6. Return to the Xbox 360 console and
      download your profile
      .
    Solution 2: Reset the password for your Microsoft account. Here's how:

    1. Go to the Reset your password page.
    2. Select the reason for resetting your password.
    3. Enter your Microsoft account email address.
    4. Type the characters you see in the picture.
    5. Click or tap Next.
    6. Select one of the options (proofs) available to send a security code, and then click or tap
      Next. If you don't have access to any of the proofs, select I don’t use these anymore.
    7. Enter the four-digit security code, and then click or tap Next.
    8. Enter your new password, and then click or tap Next.
    If you keep experiencing the problem,
    contact Xbox Support
    .
     
    EggsBoxJuan, Jun 30, 2014
    #4
  5. QSM Kakashi
    QSM Kakashi Guest
    I tried that and updated my security settings and password
     
    QSM Kakashi, Oct 31, 2018
    #5
  6. XGN Bburke99 Win User

    My friend can't download his account on my xbox 360

    I keep getting error code 80151012. Any ways to fix tht?
  7. EggsBoxJuan Win User

    I keep getting Error Code 80151012 how do i fix?

    Error 80151012 occurs when you try to use your Microsoft account on Xbox Live
    Problem

    You see the following error message when you try to download your profile to your Xbox 360 console:

    Sorry, something's wrong with your Microsoft account. Go to https://account.live.com for help.

    Error code: 80151012
    This may mean that your Microsoft account is locked or that there's a problem with it.

    Solutions

    To resolve this problem, try the following solutions:

    Solution 1: Remove your profile from all Xbox 360 consoles where it's been saved. There are two ways you can accomplish. Both use your “trusted PC.” (To learn about trusted PCs, see “Making your computer a trusted PC” at

    Why you’re unexpectedly prompted for your Microsoft email account and password
    .)

    • Option 1
    1. Go to any Xbox.com page (such as this one) and sign in to your Xbox Live account.
    2. Find and select My Account, which may be located in the upper-right corner under your gamertag or in the left navigation pane under
      Avatar.
    3. Under Safety, select Remove my profile from all Xbox 360 consoles.
    4. Under VISITED CONSOLES, select Require profile download.
    5. Return to the Xbox 360 console and
      download your profile
      .
    • Option 2
    1. Sign in to your Xbox Live account at any
      Xbox.com
      page, such as this one.
    2. Find and select My Account, which may be located in the upper-right corner under your gamertag or in the left navigation pane under
      Avatar.
    3. Select Security, family & forums.
    4. Select Xbox 360 profile protection.
    5. Under "Consoles that do not require your password for sign-in," select Require Profile Download (the green button). This will clear your profile from any Xbox 360 consoles where it's currently saved.
    6. Return to the Xbox 360 console and
      download your profile
      .
    Solution 2: Reset the password for your Microsoft account. Here's how:

    1. Go to the Reset your password page.
    2. Select the reason for resetting your password.
    3. Enter your Microsoft account email address.
    4. Type the characters you see in the picture.
    5. Click or tap Next.
    6. Select one of the options (proofs) available to send a security code, and then click or tap
      Next. If you don't have access to any of the proofs, select I don’t use these anymore.
    7. Enter the four-digit security code, and then click or tap Next.
    8. Enter your new password, and then click or tap Next.
    If you keep experiencing the problem,
    contact Xbox Support
    .
  8. QSM Kakashi Win User

    I keep getting Error Code 80151012 how do i fix?

    I tried that and updated my security settings and password
  9. KGI B00GIE MAN Win User

    Cant download my profile?

    I got error code 80151012 and I looked it up and it says my account is locked how do I unlock it
  10. Mister Cizl Win User

    I need help

    Hey Bro Itz Zero! Do you get an error code when the error message pops up? If the code is 80151012, give the steps listed on the

    error code page
    a try and see if they help you get you back to gaming. Thanks!
Thema:

I keep getting Error Code 80151012 how do i fix?

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