I keep getting error code 0x8007007E in the Xbox app

EnioOK · May 12, 2024

So basically I recently got Fallout 76 for the Microsoft store so I redeemed the key and than I had to log in the Microsoft store in order to install it ,but I couldn't so I

tried on the Xbox app which gave me the error code 0x8007007E I need help I can't figure out what the problem is. I tried uninstalling the Microsoft Store and the Xbox app and even removed game services and reinstalled all of them and it still gives me the same error. So in summary I can't sign in my account in the Microsoft store and Xbox app anywhere else I can.

:)

Tyler_825

Hi Anderson. I followed the steps you've outlined but I am still getting error code:0x8007007e in the Gamepass app.

Sodangidni

Hello, EnioOK. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear the Xbox app is not working.
Not only that, but based on the information you provided, I would like to suggest the following potential solutions:
(Skip the ones you already tried)

A. Run the Gaming Services repair tool and then try again.

https://support.xbox.com/help/games-apps/troubleshooting/gaming-services-repair-tool > Please expand the field that says “Downloadable version” and follow the steps.

B. Search “Services” by using the Windows search functionality and look for the following services:

IP Helper
Xbox Live Auth Manager
Xbox Live Game Save
Xbox Live Networking Service
Gaming Services

For each service: Right-click on the service > Properties.
In Startup Type, set the service to Automatic.

If the service isn’t started, click Start > Apply > OK to save changes, restart your PC and try again.

Note: In case GamingServices can't be modified, skip that one.

C. Create a new user on your PC and test if you have the same outcome.

https://support.microsoft.com/windo...-windows-20de74e0-ac7f-3502-a866-32915af2a34d

I'll remain attentive to your comments.

Regards,

Arturo.

efikonstakonstantini

ERROR CODE:0x8007007e) (OS:Windows 10

SamQY

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

These steps can help you, give it a try.
Check for updates on Windows Update, update everything including optional/additional updates.
1. Logout from Xbox app and Microsoft Store app
2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.
3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.
4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.
5. Restart your PC, log in to both apps and see if that solves the problem.

You can also download the launcher from the Mojang website.

Sodangidni

Hello, FrenchieT. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

Based on the information you provided, I can share two potential fixes that may help you:

1. Run the SFC tool on your PC. This tool may help to find potential system corruptions.

https://answers.microsoft.com/thread/bc609315-da1f-4775-812c-695b60477a93

2. Run the in-place upgrade. Please note that the in-place upgrade is not the update we perform via PC settings:

For Windows 10:
https://answers.microsoft.com/thread/7f0b236e-3c6c-4913-9691-c4baa2a6190a

For Windows 11:
https://answers.microsoft.com/thread/4d469147-2747-4dcb-88a4-aae9273a4500

Thanks for your attention,

Arturo.

I keep getting error code 0x8007007E in the Xbox app