I keep getting an error message with this account and my son's account in regards to Games ...

I keep getting an error message that says I should not be on this page or something when I try to get Dark Souls free. I want my free game I am entitled to and I want my son to get his too.

:)

 

Gold on 360 and One

I'm having some issues at the moment with Fifa 14 and multiple gold accounts on the XB1.

My account with Gold is on the XB1, my son who has XB360 in his bedroom also has gold. But after installing FIFA14 under my profile and then adding my sons XBL gold account, I can access the online part of the game, but my son gets the following message:

"your gamer profile does not have the correct permissions to access this feature"

Should we both have access to FIFA14 online? Or is it restricted to the profile that downloaded it?

 

Problem updating email on Xbox Live account

I have been trying to transfer my son's gamer tag to a new account and have followed the link that wondersquid posted, but I keep getting an error message on the xbox stating "Sorry, we can't change your Microsoft account right now. For more info, go to
Xbox.com/AccountSwap."

I have been at this for hours and I am very frustrated.

 

Update:

Somehow it eventually worked and the games were added to our accounts.