I just refunded something, but the money was not placed in my account.

Discus and support I just refunded something, but the money was not placed in my account. in XBoX on Windows to solve the problem; I just refunded 2 things. Fortnite vbucks and uno ultimate and one of the two were not refunded. They were both $8.55 and I don't know which one. How... Discussion in 'XBoX on Windows' started by Xxd1n0, Jan 11, 2023.

  1. Xxd1n0
    Xxd1n0 Guest

    I just refunded something, but the money was not placed in my account.


    I just refunded 2 things. Fortnite vbucks and uno ultimate and one of the two were not refunded. They were both $8.55 and I don't know which one. How do I get my money back?

    :)
     
    Xxd1n0, Jan 11, 2023
    #1
  2. Francia J. Win User

    I just refunded something, but the money was not placed in my account.

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Once the refund has been approved and already stated as "refunded" on your order history (https://account.microsoft.com/billing/orders), it will now depend on your bank on when they will credit back the money but it usually takes 5-7 business days.
  3. tubajordan Win User

    Sea of Thieves no longer on my account

    I have owned the game since beta......I in no way have asked for a refund of this game, and it is in my transaction history. Not sure how this game was taken away, for sure did not get any money back in my bank account. How could something even be refunded years after purchase??

    I cannot reinstall the game because it says I do not own it....

    I only have 1 email address, so it is 100% signed into the correct place, but still nothing. No other emails were ever used with this game or any of my Microsoft accounts.

    Appreciate the feedback, but not really helpful at this time.

    Did Microsoft just steal my money and my game? This is absolutely unacceptable, and to not really have the help in place to solve an issue they created is further unacceptable.
  4. JacobSmithzz Win User

    Refund errors

    These refunds may count as market place theft meaning my account could be banned. All I want is to give them the money back so my account doesn't get banned.
  5. KindGryphon Win User

    Why can't I buy MW2 for PC?!

    I've come across a post you made: https://answers.microsoft.com/en-us/xbox/forum/all/refund-of-money-in-microsoft-account/4239d2c6-7e81-45dc-a8e6-ef88fd94b3c5

    Is it possible if I bought something with my balance and then refund it to get refunded in a gift card for example? I don't necessarily need to get refunded in money. If a gift card is possible I would be helped tremendously! :)
    No, it would just get refunded to your account balance in that situation. Refunds always go back to the original purchase method, in this case your account balance.
  6. YashManral Win User

    MIstakenly Bought a Game of PUBG

    I just wanna know the time duration of refund of my money to my account
Thema:

I just refunded something, but the money was not placed in my account.

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