I just purchased the Xbox Series S and the digital version of Black Ops 6. As I'm...

From what I can tell, to access the Series X version of the game, you need the Cross-Gen bundle...once you buy that, you should then be able to download and install the Series X version. Without the cross-gen bundle it will, presumably, just install the XB1 version

From the Store page:

"For digital owners of the Call of Duty®: Black Ops Cold War Standard Edition, this upgrade will unlock the Call of Duty®: Black Ops Cold War Cross-Gen Bundle, giving access to the Xbox Series X|S version of the game. After upgrade purchase, search in the Xbox store for the Call of Duty®: Black Ops Cold War - Cross-Gen Bundle to install the Xbox Series X|S version of the game."

I'm sorry. Xbox Series X games work on an Xbox Series S console, as long as it's a digital version because the Xbox Series S does not have a disc drive.

You may need to purchase the digital version in order for you to play the game. If you just recently purchased the game, you can also check on the store where you purchased it if you can get a replacement wherein you'll ask for a digital code instead of the physical disc game.

Oh, I'm sorry to know that but if you have an Xbox Series S console, it's for digital games only and you may need to purchase the digital version of the game.

Hello and welcome to our community!

We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

I'm sorry to hear about this issue. Could you please confirm which "Vault Edition" you purchased? There are two different Vault Edition versions available in the Xbox Store: These are:

Call of Duty:registered:: Black Ops 6 - Vault Edition - https://www.xbox.com/en-US/games/store/call-of-...

- This Vault Edition is the complete package with a base game and other freebies.

Then, there's Call of Duty:registered:: Black Ops 6 - Vault Edition Upgrade

- https://www.xbox.com/en-US/games/store/call-of-...

- This Vault Edition doesn't have the base game. It requires existing ownership of the digital version of the Call of Duty:registered:: Black Ops 6 - Cross-Gen Bundle on Xbox One / Xbox Series X|S (sold separately), or an active subscription to select Game Pass plans (Game Pass Ultimate, Game Pass Console).

You can confirm which Vault Edition you have purchased on your Order History on this link https://account.microsoft.com/billing/orders.

If you have Call of Duty:registered:: Black Ops 6 - Vault Edition Upgrade, you will need to purchase the base game or own Xbox Game Pass Ultiamte or Standard Xbox Game Pass for you to play it. However, if you have the Call of Duty:registered:: Black Ops 6 - Vault Edition, please check if all contents are installed on your Xbox.

Hope this helps. Let me know if you have further questions or need clarification.

Hello A1DYN101! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

Call of Duty: Black Ops IV is a payed game, which you need to purchase as a disc (physically) for your Xbox One/One S/Series X or digitally on the Microsoft Store, for any Xbox One/Series X|S console. Because of that, this game requires an active Xbox Live Gold subscription or Xbox Game Pass Ultimate.