I just paid twice for a DLC.

Discus and support I just paid twice for a DLC. in XBoX Games and Apps to solve the problem; About 45 minutes ago I bought a Borderlands 2 DLC for XBox 360. After the DLC was completely downloaded, I wanted to play it, but Borderlands ''said''... Discussion in 'XBoX Games and Apps' started by ilzIzli, Apr 16, 2016.

  1. ilzIzli
    ilzIzli Guest

    I just paid twice for a DLC.


    About 45 minutes ago I bought a Borderlands 2 DLC for XBox 360. After the DLC was completely downloaded, I wanted to play it, but Borderlands ''said'' that's still not downloaded and I have to purchase it before I am abled to buy it. The DLC costs 2,99€
    in germany and I had to buy it again.

    The download was after 10 seconds complete - so it seems, that it was already downloaded - and I was abled to play it. I can't explain that.

    How I was abled to see that I had to pay it is that I looked on my Microsoft conto and saw that there is missing 5,98€, 2,99€ too much.

    Please help me and thank you in advande.

    :)
     
    ilzIzli, Apr 16, 2016
    #1
  2. ilzIzli
    ilzIzli Guest
    I just paid twice for a DLC.

    About 45 minutes ago I bought a Borderlands 2 DLC for XBox 360. After the DLC was completely downloaded, I wanted to play it, but Borderlands ''said'' that's still not downloaded and I have to purchase it before I am abled to buy it. The DLC costs 2,99€
    in germany and I had to buy it again.

    The download was after 10 seconds complete - so it seems, that it was already downloaded - and I was abled to play it. I can't explain that.

    How I was abled to see that I had to pay it is that I looked on my Microsoft account and saw that there is missing 5,98€, 2,99€ too much.

    Please help me and thank you in advande.
     
    ilzIzli, Apr 16, 2016
    #2
  3. Smwutches
    Smwutches Guest
    Smwutches, Apr 16, 2016
    #3
  4. onyxishere
    onyxishere Guest

    I just paid twice for a DLC.

    onyxishere, Apr 17, 2016
    #4
  5. Smwutches Win User

    I just paid twice for a DLC.

  6. onyxishere Win User

    I just paid twice for a DLC.

  7. SlyElmo Win User

    Paid Twice for DLC

    Thanks for your input, I rang and my issue was resolved.
  8. Smwutches Win User

    Paid Twice for DLC

    Because of security, billing issues are only handled by phone support.
  9. SlyElmo Win User

    Paid Twice for DLC

    Isnt this a medium for resolving these instances too?
Thema:

I just paid twice for a DLC.

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