I just got my own PS5 & I’m trying to play Minecraft but apparently my account was signed...

Hi Josef, I’m having the same issue however this is the first time I’ve got minecraft on any PlayStation, I’ve tried logging in to Minecraft on PS5 and it gives me the same message, there is only my account on my PS5 yet it says my Microsoft account is already linked to another PSN account, I do not have minecraft on PS4. I attempted to use a different Microsoft account but all I got was a signing in screen for 10 minutes so gave up.

(Edit: just installed minecraft on my ps4 with the same PSN account and also says the Microsoft account is linked to a different PSN account but Nintendo switch works fine so seems to be an issue with PlayStation minecraft)

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Unfortunately, the Microsoft account only has linked social network accounts, game accounts such as ubsoft, epic games, psn, are done in reverse, that is, the platform account is linked to the microsoft account, and microsoft does not have access accounts owned by other companies.

In your case, only Playtstation can help in this process since Microsoft does not have access to either the process or the information.

My brother and I shared an xbox and a Xbox360 till it got the ring of death then we got our own 360 consoles. He upgraded to the ps4 instead of the Xbox one and has since got the ps5 sadly I got the Xbox one first before he got a ps4 and I’m at the point where I’m gonna get a ps5 or save for a gaming computer.

On Minecraft and Minecraft dungeons it says sign into Microsoft Account. I do it says to sigh into the account that’s already connected. And I did and it says the same thing to go back to the other account. I been trying since Christmas it’s impossible. I spend at lest 4 hours a day trying different ways to sign in on my ps5.

Okay I’ll will try. I checked my order history to the bottom and apparently I do not own not only Minecraft, but also Minecraft: xbox one edition even though I had played it and even owned a realm on Minecraft before