I just got charged for a game I bought in 2016

Discus and support I just got charged for a game I bought in 2016 in XBoX Games and Apps to solve the problem; Hello, I just received a Microsoft Corporation invoice for a XBOX ONE game FINAL FANTASY XV Digital Premium Edition. I do have it in my account, but... Discussion in 'XBoX Games and Apps' started by Undersea3333, Jul 7, 2018.

  1. Undersea3333
    Undersea3333 Guest

    I just got charged for a game I bought in 2016


    Hello,

    I just received a Microsoft Corporation invoice for a XBOX ONE game
    FINAL FANTASY XV Digital Premium Edition    . I do have it in my account, but it was pre-ordered in 2016 before it was released, and this invoice just came this afternoon 7/7/2018.

    The order history at "Sign in to your Microsoft account" is showing my most recent transaction was on 6/16/2018. According to my XBOX STORE experience, once I confirm to buy a game, the charge would be established right away, not 2 years later.

    As above, I have no idea if it's just a rarely seen late charge or someone stole my info buying games, please let me know how I can figure it out.

    Thanks.

    :)
     
    Undersea3333, Jul 7, 2018
    #1
  2. superblurabno44
    superblurabno44 Guest
    TOO MUCH!! HELP NOW!! PLEASE!!!!!!!!!

    I bought a game 4 5.00 and I got charged $30.56 more! Help!! REFUND!!!!
     
    superblurabno44, Jul 7, 2018
    #2
  3. Alson McLaren
    Alson McLaren Guest
    Charged mistakenly???

    Hi..

    I've got charged today for about 10$ for "Xbox Live Gold" while my subscription STILL active until February, 2016!!

    Can someone tells me what is going on here and why I've got charged?
     
    Alson McLaren, Jul 7, 2018
    #3
  4. Smwutches
    Smwutches Guest

    I just got charged for a game I bought in 2016

    Smwutches, Jul 7, 2018
    #4
  5. GustavoRS14
    GustavoRS14 Guest
    It's weird because You can't buy a game twice, try to contact Xbox Support André get a refund.
     
    GustavoRS14, Nov 2, 2018
    #5
  6. GustavoRS14 Win User

    I just got charged for a game I bought in 2016

    It's weird because You can't buy a game twice, try to contact Xbox Support André get a refund.
  7. Smwutches Win User

    I just got charged for a game I bought in 2016

    You can double check your transactions at
    http://commerce.microsoft.com     to see if you definitely were charged again. If so, you'd want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  8. mathew yockey Win User

    Xbox charged me for vault edition on top of base

    I just checked and it shows I only bought the base version for $75 This charge happened at the same day and time that I just got charged for the base version
  9. ZZYSGDHR Win User

    I have bought gears of war ultimate edition on win 10 store. Can I receive the GOW4 beta codes?

    Definitely, I bought this game before April 1, 2016, and I already played this game with the connection of Xbox Live. The evidence is that I got some GOWU's achievements(before April 1).
  10. Way2Cruel4You Win User

    I've lost access to my games

    i got the update too i lost 7 days to die i bought on july 22 2016 too
Thema:

I just got charged for a game I bought in 2016

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