I Just got a shock-ing email

bigbrainbox · Jan 16, 2014

Hi - I have just been told that my xbox gold account has been auto-renewed??

WHY??

I am not going to be able to use my xbox account for a few weeks - hence I undertook to disable auto-renerw, took aoff all payment accounts and thought that was the end

HOW is it possible for auto-renew to be reinstated when I have gone to great lengths to make sure it didn't happen

can someone PLEASE EXPLAIN how this happened??

bigbraibbox

:)

macca j 32 · Jan 16, 2014

Xbox my gems rewards despoit

hiya I got email saying their was problem despoit ing my gems rewards is everything ok

iMa K1LL3R59 · Jan 16, 2014

Accidentally deleted halo 4 specialization code.

what i want to know is why wouldnt they send me an email they just sent me a message on xbox wich pisse* me off fu*k xbox im fuc*ing moving over to playstation because of this billsh*t god fuc*ing damn it

Xbox Snap · Jan 16, 2014

If you took off all payment instruments, then what did it charge for the renew?

WPAK · Jan 16, 2014

Hi there,

-

the best thing to do is to contact Xbox Support (by Phone) they should be able to check what went wrong.
support.xbox.com/contact-us

bigbrainbox · Jan 17, 2014

Yes, I will be contacting them by phone:

to the previous post:

"If you took off all payment instruments, then what did it charge for the renew?"

a previous debit card (that was removed frompayment options) was charged, and as it has no funds, I have no doubts that the bank will be chasing me up for default payment fees!!

cheers

bigbrainboz

Xbox Snap · Oct 31, 2018

I looked into this further, and from what I researched, if you have gold membership, even if its a free membership. you have to have a card associated and tied into your account, its a stupid rule Microsoft has. So you wouldve been unable to remove your
card, there would have had to of been atleast one card linked to your account, so chances are you didnt remove that card because you wouldnt have been able too, it wouldnt have let you. You have to wait for it to expire to silver membership before it allows
you to remove all payment options from the account. Either way you say you turned off auto renew off so it shouldnt have charged. Contact support

Xbox Snap

I looked into this further, and from what I researched, if you have gold membership, even if its a free membership. you have to have a card associated and tied into your account, its a stupid rule Microsoft has. So you wouldve been unable to remove your
card, there would have had to of been atleast one card linked to your account, so chances are you didnt remove that card because you wouldnt have been able too, it wouldnt have let you. You have to wait for it to expire to silver membership before it allows
you to remove all payment options from the account. Either way you say you turned off auto renew off so it shouldnt have charged. Contact support

WPAK

Hi there,

-

the best thing to do is to contact Xbox Support (by Phone) they should be able to check what went wrong.
support.xbox.com/contact-us

bigbrainbox

Yes, I will be contacting them by phone:

to the previous post:

"If you took off all payment instruments, then what did it charge for the renew?"

a previous debit card (that was removed frompayment options) was charged, and as it has no funds, I have no doubts that the bank will be chasing me up for default payment fees!!

cheers

bigbrainboz

Xbox Snap

If you took off all payment instruments, then what did it charge for the renew?

F0Z 28

Voyager, this is exactly what happened!! I only play private games with friends. I stole an NPC's ride (ford mustang) and then I got the same text message!!

"You do not know who you're f***ing with, you stole my ride" or something along those lines. Then the 9K bounty came. Shocking

NPC's horrible little critters haha.

I Just got a shock-ing email