I Just got a shock-ing email

Discus and support I Just got a shock-ing email in XBoX on Consoles to solve the problem; Hi - I have just been told that my xbox gold account has been auto-renewed?? WHY?? I am not going to be able to use my xbox account for a few weeks -... Discussion in 'XBoX on Consoles' started by bigbrainbox, Jan 16, 2014.

  1. bigbrainbox
    bigbrainbox Guest

    I Just got a shock-ing email


    Hi - I have just been told that my xbox gold account has been auto-renewed??

    WHY??

    I am not going to be able to use my xbox account for a few weeks - hence I undertook to disable auto-renerw, took aoff all payment accounts and thought that was the end

    HOW is it possible for auto-renew to be reinstated when I have gone to great lengths to make sure it didn't happen

    can someone PLEASE EXPLAIN how this happened??

    bigbraibbox

    :)
     
    bigbrainbox, Jan 16, 2014
    #1
  2. macca j 32
    macca j 32 Guest
    Xbox my gems rewards despoit

    hiya I got email saying their was problem despoit ing my gems rewards is everything ok
     
    macca j 32, Jan 16, 2014
    #2
  3. iMa K1LL3R59
    iMa K1LL3R59 Guest
    Accidentally deleted halo 4 specialization code.

    what i want to know is why wouldnt they send me an email they just sent me a message on xbox wich pisse* me off fu*k xbox im fuc*ing moving over to playstation because of this billsh*t god fuc*ing damn it
     
    iMa K1LL3R59, Jan 16, 2014
    #3
  4. Xbox Snap
    Xbox Snap Guest

    I Just got a shock-ing email

    If you took off all payment instruments, then what did it charge for the renew?
     
    Xbox Snap, Jan 16, 2014
    #4
  5. WPAK
    WPAK Guest
    Hi there,

    -

    the best thing to do is to contact Xbox Support (by Phone) they should be able to check what went wrong.
    support.xbox.com/contact-us
     
  6. bigbrainbox
    bigbrainbox Guest
    Yes, I will be contacting them by phone:

    to the previous post:

    "If you took off all payment instruments, then what did it charge for the renew?"

    a previous debit card (that was removed frompayment options) was charged, and as it has no funds, I have no doubts that the bank will be chasing me up for default payment fees!!

    cheers

    bigbrainboz
     
    bigbrainbox, Jan 17, 2014
    #6
  7. Xbox Snap
    Xbox Snap Guest
    I looked into this further, and from what I researched, if you have gold membership, even if its a free membership. you have to have a card associated and tied into your account, its a stupid rule Microsoft has. So you wouldve been unable to remove your
    card, there would have had to of been atleast one card linked to your account, so chances are you didnt remove that card because you wouldnt have been able too, it wouldnt have let you. You have to wait for it to expire to silver membership before it allows
    you to remove all payment options from the account. Either way you say you turned off auto renew off so it shouldnt have charged. Contact support
     
    Xbox Snap, Oct 31, 2018
    #7
  8. Xbox Snap Win User

    I Just got a shock-ing email

    I looked into this further, and from what I researched, if you have gold membership, even if its a free membership. you have to have a card associated and tied into your account, its a stupid rule Microsoft has. So you wouldve been unable to remove your
    card, there would have had to of been atleast one card linked to your account, so chances are you didnt remove that card because you wouldnt have been able too, it wouldnt have let you. You have to wait for it to expire to silver membership before it allows
    you to remove all payment options from the account. Either way you say you turned off auto renew off so it shouldnt have charged. Contact support
  9. WPAK Win User

    I Just got a shock-ing email

    Hi there,

    -

    the best thing to do is to contact Xbox Support (by Phone) they should be able to check what went wrong.
    support.xbox.com/contact-us
  10. bigbrainbox Win User

    I Just got a shock-ing email

    Yes, I will be contacting them by phone:

    to the previous post:

    "If you took off all payment instruments, then what did it charge for the renew?"

    a previous debit card (that was removed frompayment options) was charged, and as it has no funds, I have no doubts that the bank will be chasing me up for default payment fees!!

    cheers

    bigbrainboz
  11. Xbox Snap Win User

    I Just got a shock-ing email

    If you took off all payment instruments, then what did it charge for the renew?
  12. F0Z 28 Win User

    I keep getting bounties placed on my head (latest £9000!!!)

    Voyager, this is exactly what happened!! I only play private games with friends. I stole an NPC's ride (ford mustang) and then I got the same text message!!

    "You do not know who you're f***ing with, you stole my ride" or something along those lines. Then the 9K bounty came. Shocking :)

    NPC's horrible little critters haha.
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I Just got a shock-ing email

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