I just got a new Xbox elite series 2 and the left stick won’t click in a certain spot

Hello W C! I'm Kris and I'd be happy to help you with your question.

Sorry to hear you are having issues with your new Elite 2 controller. If you have cleaned it and make sure nothing is causing it not to click then I would suggest getting it repaired.

Hello James,

Thank you for your post. I understand you are experiencing an issue with your Xbox Wireless Elite Controller Series 2. If your thumbsticks are not operational, please use the

Device Support or use the
Contact Us portal to speak to an agent to request a replacement.

I hope this helps.

make sure that you not only map the config but assign it to a slot and that you are on that slot as active. I have the new elite series 2 and i map the left stick down to the left rear paddle; works fine.

Try this procedure: right stick, select one of the sensitivity presets.

Scroll to Xbox Elite Wireless Series 2 Controller and select Configure. Select a profile to adjust or create a new one. Select the Edit button and on the Left Stick or D-pad tab

same.

my 1st elite: crash gumi grips. send back to service, but i buy a new one for this 2 week. Try this new: right stick drift to right...

ok, my 1st elite came back, try this. left stick drift to right (fresh new controller from ms service)

ok i sent back this 2 broken Elites.

1-2 week done, get 2 new fresh Elites... tested... both new Elite's (my 3rd and 4th) left sticks drift to right...

my last 5 Elites broken, 3 fresh from Xbox Support. Thats a big joke.